Demo session: agenda and attendees

Dear Katrin, I hope the week has been kind to you. I would like to confirm the practical details for the demo so that we use your time well. On our side, I will lead, and a colleague from our solutions team will run the brain on your sample data live. I would rather you heard it from me now: we will show what the sample supports, and where a source is not yet connected, we will say so plainly instead of improvising. Could you let me know three things? - Your preferred slot, ideally the one we discussed, in the morning. - Who will attend from your side, and their roles. - The merchant questions you most want answered, so that we can prepare them against your sample. What does your compliance team need to see afterwards? Let me know and I will include it in the follow-up. Best regards, Matteo

Hello Matteo, Thank you. Here are the points, in order: 1. Slot: Monday at 10:00 if you can. If that is not possible, Tuesday at the same time. 2. Attendees: myself, a colleague from merchant risk, and two of our account managers. 3. Questions: which merchants have rising chargebacks alongside falling volumes; what the account manager has noted against the same merchant; and whether risk and account management are looking at the same facts. For the follow-up, we need written evidence of where each answer came from. Please show the source system behind every answer in the demo. A demo without sources will not help me with our auditors. Let us agree the next step after the demo, with minutes. Kind regards, Katrin