Following up on the QBR

Hello all, Thank you for your time on the call. I wanted to send a short note while it is fresh, just to close the loop on what we covered. Where we are: the brain is running smoothly, with no tickets raised and no invoices outstanding. Usage has settled at a level broadly similar to the previous quarter, with a small dip that we agreed is worth watching rather than worrying about. You have 40 licensed users on the Growth plan, and only a part of that is in regular use, so there is room for more of the client-account directors to come on board. What we agreed: - Saskia will look at which directors are not yet using the pages ahead of their client reviews, and I will put together a short walk-through for them. - Holly will let me know if any of the connected systems have changed recently, so that I can check nothing has quietly stopped loading. - I will send Rupert a plain summary of what the team has been using, so there is something concrete to look at before the renewal conversation. Your contract runs to 2 Jul 2025, and Priya will be in touch separately about the paperwork. If anything in this note does not match your recollection of the call, do tell me and I will correct it. Best wishes, Daniel

Daniel, Thanks for the summary. Useful to have it in writing. I would rather see the usage picture before we go any further on the renewal. What are we actually using, and by whom? A single page would do. If the answer is only a handful of people, I will want to understand why we are paying for 40. Remind me of the annual cost too, so I can set it against what Saskia's directors are getting from it. Can you send both this week? Rupert