What was said
What this says
As at Fri 9 Oct 2026Rachel Dunmore issued invoice INV-076-0009 to Bernadette Lowry on 15 Sep 2026: net £4,548, VAT £910, gross £5,458, due 15 Oct 2026. She asks for a PO number. There is no customer response in the thread.
Ask: Rachel wants the PO number to quote on the invoice and remittance, and whether it should go to another person or a shared mailbox.
Customer view: there is no customer response in the thread. The net figure matches the £4,548 expansion deal quoted in the sales threads, but this thread does not show a signed order form.
Next: the due date of 15 Oct 2026 is still ahead of the as-of date, so payment is not yet late. Rachel will check the ledger near that date.
The thread
Updated 9 Oct 26Messages
- Rachel Dunmore 15 Sep 2026 11:49Dear Bernadette, Please find attached invoice INV-076-0009, issued today, 15 Sep 2026, to Merriott Lyle Distribution. For your records, the figures are: - Net amount: £4,548 - VAT: £910 - Gross amount: £5,458 Payment is due on 15 Oct 2026, which is 30 days from issue under the terms of your order form. The invoice is showing as unpaid on our ledger at the moment, as you would expect on the day it goes out. I am writing now rather than nearer the date because I would like the invoice to reach the right person in your team first time. Could you confirm the PO number your side so that I can quote it on the invoice and on any remittance? If your process needs the invoice addressed to a different person or sent to a shared mailbox, please tell me and I will re-issue it under the same number. If anything on the invoice does not match your records, tell me now and not on the due date. I would rather deal with a query this week than have it sit and age. I will check the ledger again nearer 15 Oct 2026 and come back to you only if there is something outstanding. Kind regards, Rachel Dunmore Finance Manager