What was said
What this says
Current to 13 Oct 26Alice Brewer invited Bernadette Lowry to a customer webinar on 20 Nov 2025. The thread holds one outbound message and no customer response.
Ask: Alice asked Bernadette to say by the end of the following week whether she would join, and offered to include colleagues.
Customer view: There is no customer response in the thread, so interest is not shown.
Next: This is a marketing invitation and is logistical, so importance stays neutral.
The thread
Updated 9 Oct 26Typeevent
Messages1
First message2025-11-05
Last message2025-11-05
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Messages
- Alice Brewer 5 Nov 2025 09:13Hello Bernadette, I'm writing to invite you to our next BB-Demo webinar, which runs online on Thursday 20 November 2025. It is open to customers and I wanted you to hear about it from me directly. The story here is how finance and credit control teams are using the brain alongside sales and branch colleagues, so that one account view shows orders, disputes, calls and invoices together. Customers will be speaking about what they actually do day to day, and there will be time for questions at the end. I think it is the sort of session where your own experience at Merriott Lyle would be useful to the room, though there is no obligation to say anything. If you can make it, just reply to this email and I will add you to the list and send the joining details nearer the day. If a colleague in your team would find it useful, let me know and I will include them too. One ask: would you let me know by the end of next week whether you will join? That helps me plan the session properly. Best, Alice Alice Brewer Head of Marketing, BB-Demo
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