Invitation: BG-Demo webinar on Thursday 15 Feb 2024

Email thread

Nell Ashcombe invited Tariq Saleem, CRM and Data Platform Manager at Merriott Lyle Distribution, to a BG-Demo webinar on 15 Feb 2024. It is an invitation only and there is no customer response in the thread.

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What was said

What this says

As at Fri 9 Oct 2026

Nell Ashcombe invited Tariq Saleem, CRM and Data Platform Manager at Merriott Lyle Distribution, to a BG-Demo webinar on 15 Feb 2024. It is an invitation only and there is no customer response in the thread.

Ask: Nell sent the invitation on 4 Feb 2024 and offered joining details or a recording and notes if Tariq could not attend live.

Customer view: not shown. Nell pitched the session as a technical look at how the brain is built and run inside the customer's own Snowflake account.

Next: the evidence does not show whether Tariq took a place or received the recording.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

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First message2024-02-04

Last message2024-02-04

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Nell Ashcombe 4 Feb 2024 17:32
to Tariq Saleem
Hi Tariq, Apologies for writing on a Sunday evening. I'm clearing my desk before the week starts and this one had been sitting on my list. We're running an online webinar on Thursday 15 Feb 2024. It's a practical session on how teams ask questions across their CRM, calls, emails, tickets and finance data from one place, and how that is built and run inside the company's own Snowflake account rather than somewhere else. I thought of you because you look after the CRM and the data platform, and the matching question between systems comes up a lot. The session is more about what the plumbing looks like than about slides. There will be time for questions, and I'd expect the technical ones to be the best ones. If it's useful, I'll send you the joining details and a short note on what we'll cover. If you can't make it live, tell me and I'll make sure you get the recording and the notes afterwards. No pressure either way. Just let me know whether you'd like a place. Best, Nell

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

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Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

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