Time for a check-in
Email thread Lindqvarn Retail · cs
Marcus Bell asked Karin Sjöberg for a check-in before the term ends on 31 May 2026. Karin agreed, asked to bring an e-commerce colleague and offered Thursday or Friday afternoon. No slot is confirmed in the thread.
What was said
What this says
As at Fri 9 Oct 2026Marcus Bell asked Karin Sjöberg for a check-in before the term ends on 31 May 2026. Karin agreed, asked to bring an e-commerce colleague and offered Thursday or Friday afternoon. No slot is confirmed in the thread.
Ask: Marcus proposed half an hour covering day-to-day use, anything slow or awkward, and plans for the coming year.
Customer view: Karin replied after a delay and welcomed the check-in. She wants the discussion anchored in what the stores and the online team see.
Next: Marcus needs to confirm a slot and the extra attendee. The thread is mostly scheduling, with a mild signal that the e-commerce side is gaining a voice.
The thread
Updated 9 Oct 26Messages
Marcus Bell 30 Apr 2026 14:46Hi Karin, Hope the week has been kind to you. I'd like to get a check-in in the diary before your contract term ends on 31 May 2026, so we can look at how the brain is being used across customer service, e-commerce and the stores. I've pulled the numbers and would cover: - how the teams are using it day to day - anything that has been slow or awkward lately - what you want from it over the coming year Shall we book half an hour sometime next week? Happy to jump on a call whenever suits you. Thanks, Marcus
Karin Sjöberg 5 May 2026 09:45Hello Marcus, Thank you for your note, and sorry for the slow reply. It was a busy few days here. A check-in is a good idea. I would like to bring one colleague from the e-commerce side, as I think we should anchor the discussion in what the stores and the online team actually see. Thursday or Friday this week would work for me, in the afternoon. Let us think about it together and see which slot works for everyone. Vänliga hälsningar, Karin