What was said
What this says
As at Fri 9 Oct 2026Logistical thread: Marcus Bell offers a check-in call and three slots. Karin Sjöberg agrees in principle, wants store feedback first and a colleague from e-commerce to join. No time is confirmed in the thread.
Ask: Marcus proposed a 30 minute check-in covering usage across 160 licensed users, what teams ask the brain and anything wanted before the renewal.
Customer view: Karin wants store feedback at the top of the agenda and an e-commerce colleague present, which hints at a wider internal audience.
Next: Karin to pick a slot or propose another, and Marcus to send the agenda the day before.
The thread
Updated 9 Oct 26Typecs
Messages3
First message2026-02-24
Last message2026-02-25
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Messages
- Marcus Bell 24 Feb 2026 12:57Hi Karin, Happy to jump on a call for a check-in sometime next week. I've pulled the numbers and I'd like to cover: - how usage looks across your 160 licensed users - what the stores and customer service teams are asking the brain - anything you want from us before the renewal Shall we book thirty minutes? Let me know which days suit you and who else you would like on the call. Thanks, Marcus
- Karin Sjöberg 24 Feb 2026 15:37Hello Marcus, Thank you, this is helpful. Next week should work. I would like to anchor the agenda with the store feedback topic first, and I would like to ask a colleague from e-commerce to join, so let us think about it together before we fix a time. Could you suggest two or three slots? I will check with the others. Vänliga hälsningar, Karin
- Marcus Bell 25 Feb 2026 17:43Hi Karin, That sounds good. Here are three slots for next week: - Monday at 10:00 - Wednesday at 14:00 - Thursday at 09:30 I'll put store feedback at the top of the agenda and send it round the day before. If none of these suit, tell me what does and I'll move things around. Thanks, Marcus
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