Order form for signature

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Tom Ashdown sent the Enterprise order form for signature. CFO Mats Eklund asked in writing what the £129k covers and the cost next year before signing. Tom said it is a total deal value, not an annual price.

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As at Fri 9 Oct 2026

Tom Ashdown sent the Enterprise order form for signature. CFO Mats Eklund asked in writing what the £129k covers and the cost next year before signing. Tom said it is a total deal value, not an annual price.

Ask: Mats wants the numbers first: what the £129k covers and the cost next year.

Customer view: He has not signed and is conditioning signature on a written answer. Tom clarified the figure includes the one-off implementation fee and is not annual.

Next: Tom promised the next year subscription figure in writing from the order form terms the same day. The thread does not show signature.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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Updated 9 Oct 26

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Messages3

First message2025-05-21

Last message2025-05-22

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Tom Ashdown 21 May 2025 17:54
to Mats Eklund
Hi Mats, The order form for the Enterprise tier is ready for your signature. The total deal value is £129,000, including the one-off implementation fee. Karin and Annika have both seen the draft. If you can sign by 23 May 2025 we can book the implementation start with Hannah's team. Any questions, I am around. Best, Tom
Mats Eklund 21 May 2025 18:20
to Tom Ashdown
Tom, I have received the order form. Before I sign, please confirm in writing what the £129,000 covers and what is the cost next year. I want to see the numbers first. Mats Eklund, CFO
Tom Ashdown 22 May 2025 11:18
to Mats Eklund
Hi Mats, Thanks for coming back so quickly. To be clear, £129,000 is the total value of this deal, and that includes the one-off implementation fee. It is not an annual price. For next year's subscription, I will not quote from memory. I will confirm the figure in writing from the order form terms and send it to you today, so you have both on one page. Target is still 23 May 2025 for signature, but no drama if you need a bit longer. Best, Tom

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
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Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

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Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
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The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

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