What was said
What this says
As at Fri 9 Oct 2026Rachel Dunmore sent Wouter Kok invoice INV-024-0002 for £11k net, no VAT, due 1 May 2025, and asked for a PO number and the right mailbox. This is a billing thread with no customer response.
Ask: Rachel asked Wouter to confirm whether a PO number should be quoted and whether invoices should go to a different finance mailbox.
Customer view: there is no customer response in the thread, so nothing shows how finance received the invoice.
Next: Rachel should chase the PO and mailbox answer before the due date so the invoice is not held up.
The thread
Updated 9 Oct 26Typebilling
Messages1
First message2025-04-01
Last message2025-04-01
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Messages
- Rachel Dunmore 1 Apr 2025 11:34Dear Wouter, Please find attached invoice INV-024-0002, issued today, 1 Apr 2025. For your records: - Net amount: £11,000 - VAT: no VAT is charged - Gross amount: £11,000 - Due date: 1 May 2025 Could you confirm the PO number your team would like quoted on the invoice, if one is required? If it needs reissuing with a reference, let me know and I will turn it round quickly. Please also tell me if the invoice should go to a different mailbox in your finance team, so it reaches the right person next time. Kind regards, Rachel Dunmore Finance Manager
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