Following up on the proposal for Brakkevoort

Email thread

Tom Ashdown sends the Growth tier proposal at £56k. Pieter van Dam says the scope is right and asks for the split of the £56k in writing and for the plan for the first weeks after signature.

made from

What was said

What this says

As at Fri 9 Oct 2026

Tom Ashdown sends the Growth tier proposal at £56k. Pieter van Dam says the scope is right and asks for the split of the £56k in writing and for the plan for the first weeks after signature.

Customer view: Pieter read the proposal with two account managers and says the scope is exactly what they need. Shipper accounts, exception tickets and calls together is the core.

Ask: He wants the split of the £56k in writing because Marloes will ask, and wants to know who from BG-Demo works with his team after signature.

Next: Tom had said he would confirm the split between implementation and subscription. The signature target is 21 Mar 2025.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

AImade from

The thread

Updated 9 Oct 26

Typesales

Messages2

First message2025-02-17

Last message2025-02-18

Emailmade from

Messages

Tom Ashdown 17 Feb 2025 14:14
to Pieter van Dam
Hi Pieter, Good to catch up earlier. As promised, I've attached the proposal for the Growth tier, built around what you described: account managers seeing shipper accounts, exception tickets and calls in one place. The total on the proposal is £56,000. I'll confirm the split between the implementation and the subscription before you take it any further, so please treat that as the headline figure only. We're aiming to have an order form with you for signature by 21 Mar 2025, which should leave time for your finance team to look it over. Is there anything in the proposal you'd like me to change before it goes to Marloes? Cheers, Tom
Pieter van Dam 18 Feb 2025 14:23
to Tom Ashdown
Tom, Thanks. I read the proposal with two of my account managers. To be clear, the scope is right. Shipper accounts, exception tickets and calls together is exactly what we need. Two questions: - Please send the split of the £56,000 in writing. Marloes will ask for it. - What is the plan for the first weeks after signature? I want to know who from your side works with my team. Let's make it concrete once I have both answers. Groet, Pieter

Emailmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

Help