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Check-in before the end of the term

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Fairhallow Travel logo Fairhallow Travel · cs

Before the term ended on 31 Dec 2025, COO Simon Ashworth agreed a short check-in but said only a handful of people use the brain against 40 licensed users, and expects no change at renewal.

What was said

What this says

As at Fri 9 Oct 2026

Before the term ended on 31 Dec 2025, COO Simon Ashworth agreed a short check-in but said only a handful of people use the brain against 40 licensed users, and expects no change at renewal.

Customer view: Simon Ashworth was blunt. He asked who is using the brain, said only a handful of people are, and does not expect the picture to change.

Ask: he wants the check-in kept short, on Thursday afternoon.

Next: this is a renewal risk on a 40-user tier. The evidence does not show the outcome of the check-in or of the renewal.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

The thread

Updated 9 Oct 26
Typecs
Messages2
First message2025-12-15
Last message2025-12-16

Messages

  1. Marcus Bell
    Marcus Bell 15 Dec 2025 11:51
    to Simon Ashworth
    Hi Simon, Your term with us runs to 31 Dec 2025, so I'd like to get a check-in in the diary before then. I've pulled the numbers and I'd like to cover: - how the brain has been used since the summer - what you'd want from it, or not, going forward - anything we need to tidy up before the term closes Shall we book 30 minutes later this week or early next? Happy to jump on a call whenever suits you. Thanks, Marcus
  2. Simon Ashworth
    Simon Ashworth 16 Dec 2025 11:30
    to Marcus Bell
    Marcus, Thursday afternoon works. Keep it short. To be straight with you: who's using it? Only a handful of people, against 40 licensed users. We'll review at renewal but I don't expect a change in the picture. Simon

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