Order form for signature: Fairhallow Travel

Email thread

Tom Ashdown sent the Growth order form at £52k including implementation. Simon Ashworth returned a signed copy on 16 Dec 2024, three days after the requested date, and asked for confirmation of receipt and next steps.

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What was said

What this says

As at Fri 9 Oct 2026

Tom Ashdown sent the Growth order form at £52k including implementation. Simon Ashworth returned a signed copy on 16 Dec 2024, three days after the requested date, and asked for confirmation of receipt and next steps.

Ask: Simon wants BG-Demo to confirm receipt and say what happens next.

Customer view: the chief operating officer signed and apologised for the delay, which reads as cooperative rather than hesitant.

Next: Tom should confirm receipt promptly and set out the implementation start. The thread itself does not show the executed copy being countersigned.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

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Messages2

First message2024-12-11

Last message2024-12-16

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Messages

Tom Ashdown 11 Dec 2024 10:40
to Simon Ashworth
Hi Simon, Please find the order form for the Growth tier attached for signature. The total is £51,600, which includes the one-off implementation, as we went through. If you can get it back to me by Friday 13 December 2024 we keep to the date we had pencilled in. If anything in it needs changing, tell me and I will sort it with Owen. Best, Tom
Simon Ashworth 16 Dec 2024 14:30
to Tom Ashdown
Tom, Signed copy attached. It sat with me past Friday, apologies. Please confirm receipt and what happens next. Simon

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

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