Demo: finding a time

Email thread

Becky Lawton picked Wednesday 14:00 for the demo, with Leanne attending, and asked to see one client with bookings and tickets together. Tom Ashdown confirmed and will build the demo around a single client view.

made from

What was said

What this says

As at Fri 9 Oct 2026

Becky Lawton picked Wednesday 14:00 for the demo, with Leanne attending, and asked to see one client with bookings and tickets together. Tom Ashdown confirmed and will build the demo around a single client view.

Ask: Becky wants the demo shown by client, because that is what her team keeps asking for.

Customer view: engaged and specific. She says one client with bookings and tickets together will land with her team.

Next: Tom has sent the invite to Becky and Leanne, and Hannah will send questions about which systems to point the demo at.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

AImade from

The thread

Updated 9 Oct 26

Typesales

Messages3

First message2024-10-22

Last message2024-10-23

Emailmade from

Messages

Tom Ashdown 22 Oct 2024 16:24
to Becky Lawton
Hi Becky, Quick one on the demo. Hannah and I can do Wednesday at 14:00 or Thursday at 10:00 this week, whichever suits you and Leanne better. It'll be around an hour, with time at the end for questions. Leave that with me once you've picked and I'll send the invite. Cheers, Tom
Becky Lawton 22 Oct 2024 16:44
to Tom Ashdown
Tom, Wednesday at 14:00 is good for me. Leanne is in as well, I've checked. Can we see it by client? That's the thing my team keeps asking for, so if you can show one client with their bookings and tickets together I think that will land. Thanks, Becky
Tom Ashdown 23 Oct 2024 11:17
to Becky Lawton
Hi Becky, No drama, that's booked for Wednesday at 14:00 and the invite has gone to you and Leanne. We'll build the demo around a single client view, as you asked. Hannah will send over a couple of quick questions beforehand about which of your systems we should point it at. Nothing heavy. Speak soon, Tom

Emailmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

Help