Fairhallow Travel demo: finding a time

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Tom Ashdown asked Becky Lawton for a morning slot next week for a demo on a sample of Fairhallow Travel's own data. There is no customer response in the thread. Logistical.

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As at Fri 9 Oct 2026

Tom Ashdown asked Becky Lawton for a morning slot next week for a demo on a sample of Fairhallow Travel's own data. There is no customer response in the thread. Logistical.

Ask: Tom proposed an hour-long demo, built by client, run with a solutions engineer, and offered to include account managers.

Customer view: none recorded, as Becky does not reply in this thread.

Next: Tom to chase a slot and learn how many account managers would attend.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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Updated 9 Oct 26

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First message2024-10-17

Last message2024-10-17

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Tom Ashdown 17 Oct 2024 10:14
to Becky Lawton
Hi Becky, Good to talk the other day, and thanks for being so open about how the account reviews work at the moment. Let's get the demo in the diary. As we discussed, we'll build it on a sample of your own data rather than a generic set, so your team sees client bookings, service tickets and review prep side by side. Our solutions engineer will run it with me, and we'll aim to show it by client, as you asked. Could you do any morning next week? About an hour is plenty. If you'd like your account managers to join so they can see it before the reviews, let me know how many and I'll make sure we cover what they need. Cheers, Tom

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

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Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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