Invitation to the BG-Demo webinar, Thursday 16 May 2024

Email thread

Nell Ashcombe followed up with Helen Varley on 13 May 2024 about the webinar on Thursday 16 May 2024, suggesting she bring a couple of key-account managers. Logistical. There is no customer response in the thread.

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As at Fri 9 Oct 2026

Nell Ashcombe followed up with Helen Varley on 13 May 2024 about the webinar on Thursday 16 May 2024, suggesting she bring a couple of key-account managers. Logistical. There is no customer response in the thread.

Ask: Nell offered a link Helen could pass to her account managers and said the recording would be sent either way.

Customer view: there is no customer response in the thread, so interest in the session is not shown.

Next: send the recording after the session whether or not Helen attends.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

Typeevent

Messages1

First message2024-05-13

Last message2024-05-13

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Nell Ashcombe 13 May 2024 09:21
to Helen Varley
Hi Helen, A short note, as I wanted to make sure this had reached you. We are running an online BG-Demo webinar on Thursday 16 May 2024. It covers how teams like yours bring orders, delivery queries and renewals into one place, and what the first few weeks usually look like. It is online, so nobody needs to travel. I think it would be worth an hour for you and a couple of your key-account managers, especially while you are still getting set up. If it helps, I can send you a link to pass to them directly. No need to reply if the date does not work. I will send the recording either way. Best, Nell

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

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Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

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