What was said
What this says
As at Fri 9 Oct 2026Nell Ashcombe sent Paula Rennie the first Growth subscription invoice on 1 May 2024: £42k net, £50k gross, due 31 May 2024. Purely billing. There is no customer response in the thread.
Ask: Nell wrote directly to Paula, Accounts Payable Supervisor, on the suggestion of commercial operations colleagues. She offered to reissue the invoice with a purchase order number or a different address.
Customer view: there is no customer response in the thread, so the evidence does not show whether the invoice was accepted or paid.
Next: confirm the invoice reached Paula and check payment against the 31 May 2024 due date in accounting.
The thread
Updated 9 Oct 26Messages
- Nell Ashcombe 1 May 2024 10:38Hello Paula, I'm Nell, one of the founders at BG-Demo. Your colleagues in commercial operations suggested I send this to you directly, so that it lands with the right person. We have issued your first invoice today, covering the Growth subscription for Brannock Medical Supplies, with 40 licensed users. The net amount is £41,800, VAT is £8,360, and the gross amount is £50,160. It is due on 31 May 2024, on our standard 30-day terms. If you need a purchase order number on it, or the invoice has to go to a different address, tell me and we will reissue it straight away. That one would be on us to fix. Best, Nell