Renewal order form

Email thread

Nell Ashcombe sent the renewal order form on 14 May 2025 on unchanged terms: Starter, 15 users, £20k annually. Ravi Atherton replied the same day at 17:29 that he had signed and sent it.

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What was said

What this says

As at Fri 9 Oct 2026

Nell Ashcombe sent the renewal order form on 14 May 2025 on unchanged terms: Starter, 15 users, £20k annually. Ravi Atherton replied the same day at 17:29 that he had signed and sent it.

Ask: Nell Ashcombe sent the order form for the next year on the same terms as before and asked for it back by the end of the week.

Customer view: Ravi Atherton replied within the hour that he had signed and sent it. He raised no questions or changes.

Next: confirm the executed copy is on file and invoice the renewal.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

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Messages2

First message2025-05-14

Last message2025-05-14

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Messages

Nell Ashcombe 14 May 2025 16:37
to Ravi Atherton
Ravi, Order form attached for next year. Same terms as before: Starter tier, 15 users, £19,500 annually. Can you sign and return by end of week? Best, Nell
Ravi Atherton 14 May 2025 17:29
to Nell Ashcombe
Nell, Done. Signed and sent. Ravi

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
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Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

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The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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