Renewal conversation

Email thread

Scheduling thread. Daniel Okafor asked Ravi Atherton for a call before the May renewal paperwork; Ravi said the following week was tight and suggested the first week of May. No view on price or value.

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As at Fri 9 Oct 2026

Scheduling thread. Daniel Okafor asked Ravi Atherton for a call before the May renewal paperwork; Ravi said the following week was tight and suggested the first week of May. No view on price or value.

Ask: Daniel Okafor asked Ravi Atherton on 26 Apr 2024 for a quick call before the final paperwork for the May renewal.

Customer view: Ravi replied on 30 Apr 2024 that the following week was tight and the first week of May might be better. He raised no concern about price or value.

Next: Daniel needs to offer slots in the first week of May and hold the call before the order form goes out.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

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Messages2

First message2024-04-26

Last message2024-04-30

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Messages

Daniel Okafor 26 Apr 2024 09:52
to Ravi Atherton
Hi Ravi, Just checking in about your May renewal. Before we move to the final paperwork, it would be good to have a quick call to make sure everything looks right and to answer any questions. How does your calendar look early next week? Best wishes, Daniel
Ravi Atherton 30 Apr 2024 15:17
to Daniel Okafor
Daniel, Next week is a bit tight for us. First week of May might be better. Let me know what you've got available. Ravi

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

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Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

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