Renewal notice

Email thread

Daniel Okafor raises the renewal due 31 May 2024. Ravi Atherton, Chief Operating Officer, says they are happy and nothing is changing. Daniel promises renewal paperwork.

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What was said

What this says

As at Fri 9 Oct 2026

Daniel Okafor raises the renewal due 31 May 2024. Ravi Atherton, Chief Operating Officer, says they are happy and nothing is changing. Daniel promises renewal paperwork.

Ask: Daniel gives early notice that the contract renews on 31 May 2024 and asks how the team is finding it.

Customer view: Ravi replies the same day that they have been happy and will carry on as they are. He raises no price or value concern.

Next: Daniel sends the renewal paperwork. The thread does not show it being sent or signed.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

AImade from

The thread

Updated 9 Oct 26

Typerenewal

Messages3

First message2024-03-01

Last message2024-03-06

Emailmade from

Messages

Daniel Okafor 1 Mar 2024 15:25
to Ravi Atherton
Hi Ravi, Hope you're well. Your contract comes up for renewal on 31 May 2024, so I wanted to touch base early to make sure we're all set. How's the team finding it? Best wishes, Daniel
Ravi Atherton 1 Mar 2024 17:12
to Daniel Okafor
Daniel, all good here. We've been happy with it. Nothing's changing on our end, we'll carry on as we are. Cheers, Ravi
Daniel Okafor 6 Mar 2024 12:41
to Ravi Atherton
Perfect. Just to close the loop, I'll get the renewal paperwork over to you shortly. Cheers, Daniel

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

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