Order form for signature

Email thread

Nell Ashcombe sent the Starter order form to Ravi Atherton, who replied two days later that it was signed and returned. The email describes monthly billing from June, which later invoices do not obviously match.

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What was said

What this says

As at Fri 9 Oct 2026

Nell Ashcombe sent the Starter order form to Ravi Atherton, who replied two days later that it was signed and returned. The email describes monthly billing from June, which later invoices do not obviously match.

Ask: Nell sent the order form for signature on Starter tier, 15 users, monthly billing from June and a four-week implementation.

Customer view: Ravi replied on 19 May 2023 that it was signed, and said the team was excited to get going.

Next: The signed copy is not in the thread. The monthly billing wording should be checked against the executed order form, because a later invoice in this account covers a first year.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

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Messages2

First message2023-05-17

Last message2023-05-19

Emailmade from

Messages

Nell Ashcombe 17 May 2023 15:17
to Ravi Atherton
Hi Ravi Attached is the order form for signature. Same terms we discussed: Starter tier, 15 users, monthly billing from June, implementation over four weeks starting immediately. Please sign and send back when you're ready, and we'll get started on the setup. Best, Nell
Ravi Atherton 19 May 2023 12:29
to Nell Ashcombe
Hi Nell Signed and back to you. We're excited to get going. Ravi

Emailmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

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