Invitation to our webinar

Email thread

Nell Ashcombe invites Niamh Costello to a BG-Demo webinar on Thursday 15 Feb 2024 on a single view of each broker firm. A promotional invitation only; there is no customer response in the thread.

made from

What was said

What this says

As at Fri 9 Oct 2026

Nell Ashcombe invites Niamh Costello to a BG-Demo webinar on Thursday 15 Feb 2024 on a single view of each broker firm. A promotional invitation only; there is no customer response in the thread.

Ask: Nell Ashcombe asks Niamh Costello to attend an online walk-through of the brain on real data, and offers to add someone from the data office.

Customer view: none recorded. There is no customer response in the thread.

Next: Nell said she would send joining details nearer the day.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

AImade from

The thread

Updated 9 Oct 26

Typeevent

Messages1

First message2024-02-09

Last message2024-02-09

Emailmade from

Messages

Nell Ashcombe 9 Feb 2024 13:05
to Niamh Costello
Hello Niamh, We are running an online BG-Demo webinar on Thursday 15 Feb 2024 and I would like you to come. The session is a practical walk-through of the brain working on real data: what it looks like when a team stops reconciling systems by hand and simply asks it a question. We will show how calls, emails, tickets and CRM records come together into one view of a customer. For you, the useful part is likely to be how that translates to a single view of each broker firm, so that distribution and customer service are looking at the same picture. There is no preparation needed. If you have questions about how it sits inside your own Snowflake account, or what a regulated insurer would want to see around controls, bring them and we will take them live. I will send the joining details nearer the day. If someone from your data office would also find it useful, send me their name and I will add them. Best, Nell

Emailmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

Help