Finding a time to talk about the renewal
Email thread Calderbrook Housing Group · sales
Daniel Okafor asked Craig Oduya for a renewal call. Craig accepted Thursday at 14:00 but limited it to contract mechanics and exit position, ruled out expansion and asked for a note on data ownership, export and notice.
What was said
What this says
As at Fri 9 Oct 2026Daniel Okafor asked Craig Oduya for a renewal call. Craig accepted Thursday at 14:00 but limited it to contract mechanics and exit position, ruled out expansion and asked for a note on data ownership, export and notice.
Ask: Daniel offered a thirty-minute renewal conversation before the term ends on 1 Sep 2026. Craig agreed a slot but set the scope himself and asked for a written note on data ownership, what can be exported and the notice arrangements.
Customer view: the subscription is under review against the platform strategy, and Craig will commit to nothing. This is an exit-minded buyer, not a renewal discussion.
Next: Daniel needs to send the requested note before the Thursday call and avoid pitching expansion.
The thread
Updated 9 Oct 26Messages
Daniel Okafor 22 Jun 2026 10:41Hello Craig, Thank you again for the time you've given us recently. Just to close the loop on the renewal: your term ends on 1 Sep 2026, and I'd like to put a proper conversation in the diary so nothing is left to the last minute. Would Thursday or Friday this week suit for thirty minutes? Any time that works for you is fine by me, morning or afternoon. I'd like to hear how the team is finding it, and to understand what you would need from us as you shape your own platform. I'm happy to cover the exit questions you raised as well, so you have a clear picture. I'll come back to you by the end of the day if I haven't heard, with a couple of other options. Best wishes, Daniel
Craig Oduya 22 Jun 2026 12:27Daniel, Thursday at 14:00 works. To be clear on scope: this is to understand contract mechanics and our exit position. It is not a discussion of expansion. The subscription is being reviewed against the platform strategy, and I'm not in a position to commit to anything. If you can send in advance a short note covering data ownership, what we can export and the notice arrangements, that will make the call more useful for both of us. Craig Oduya, Director of Digital and Data