Your Hollins Tarrant renewal

Email thread

Marcus Bell gave notice that the Starter subscription renews on 3 Jan 2025 at £20k with fifteen users, unchanged. Rob Ellery does not reply in the thread.

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What this says

As at Fri 9 Oct 2026

Marcus Bell gave notice that the Starter subscription renews on 3 Jan 2025 at £20k with fifteen users, unchanged. Rob Ellery does not reply in the thread.

Ask: Marcus set out the renewal terms early and offered a call to walk through usage and what else the brain could do for the placements pipeline.

Customer view: there is no customer response in the thread, so Hollins Tarrant's position is not shown. Marcus reports steady usage and nothing raised with support.

Next: Tom Ashdown holds the order form and the final figure.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

Typerenewal

Messages1

First message2024-10-04

Last message2024-10-04

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Marcus Bell 4 Oct 2024 15:42
to Rob Ellery
Hi Rob, Just a heads up that your Starter subscription with us comes up for renewal on 3 Jan 2025. I'm writing now so there are no surprises and you have plenty of time to think about it. Where things stand: - Plan: Starter, same as now - Licensed users: fifteen, same as now - Annual fee: £19,500, the same as your current term Tom has the renewal paperwork on his side and will confirm the final figure and send the order form across. He's copied in so you can come straight to him on anything commercial. From my side, I've pulled the numbers on how the brain is being used and it's been steady through the last quarter, with a handful of people in regularly and nothing raised with our support team. Happy to jump on a call and walk through what the team is getting out of it, and what else it could do for the placements pipeline, if that would help you decide. I know the team's flat out, so no need to reply in detail. If you're happy to carry on as is, a quick line back to me or Tom and we will sort it. Shall we book half an hour in the next couple of weeks? Thanks, Marcus Marcus Bell Customer Success Manager, BG-Demo

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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Open as a page

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B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

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