Check-in call

Email thread

Logistical thread. Marcus Bell proposes a half-hour usage check-in with Jenna Price, who agrees to Wednesday at 14:00. Marcus says usage is moving in the right direction and confirms he will share the figures.

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As at Fri 9 Oct 2026

Logistical thread. Marcus Bell proposes a half-hour usage check-in with Jenna Price, who agrees to Wednesday at 14:00. Marcus says usage is moving in the right direction and confirms he will share the figures.

Ask: Marcus wants to cover who is using the brain, what they ask, any Salesforce changes and what is coming for the consultants.

Customer view: Jenna agrees quickly and says the team is stretched that week. She sets 14:00 on Wednesday.

Next: Marcus sends the invite and opens with the usage figures.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

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Messages3

First message2024-04-04

Last message2024-04-08

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Messages

Marcus Bell 4 Apr 2024 08:46
to Jenna Price
Hi Jenna, I've pulled the numbers for Hollins Tarrant and usage is moving in the right direction, so I'd like to run through them with you. Shall we book half an hour next week? I'd cover: - who's using the brain and what they're asking - anything you'd like changed on the Salesforce side of things - what's coming up for the consultants Tuesday or Wednesday afternoon would suit me. Happy to jump on a call whenever works. Thanks, Marcus
Jenna Price 4 Apr 2024 10:02
to Marcus Bell
Hi Marcus, Sorry, the team's stretched this week but that sounds good. Wednesday afternoon would be better for me. Could we say 14:00? Anything earlier and I'll be in the middle of something. Thanks, Jenna
Marcus Bell 8 Apr 2024 15:43
to Jenna Price
Hi Jenna, Just confirming Wednesday at 14:00. I'll send the invite now and share my screen with the usage figures at the start. If anything comes up before then, just reply here. Thanks, Marcus

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

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