What was said
What this says
Current to 13 Oct 26Alice Brewer invited depot account manager Dean Hargreaves to the 15 Jan 2026 customer webinar and asked what gets in the way, citing fewer people opening the account view. There is no customer response in the thread.
Ask: Alice Brewer invited Dean to a short online session for day-to-day users on Thursday 15 January 2026. She also asked for one thing that would make the brain more useful to him.
Customer view: the thread holds no customer response, so Dean's view is not shown. The evidence does not show whether he accepted.
Next: Alice to send the joining link nearer the time and Marcus Bell to follow up if no reply comes.
The thread
Updated 9 Oct 26Messages
- Alice Brewer 29 Dec 2025 13:45Hi Dean, I'm Alice, I head up marketing at BG-Demo. I'm writing because I'd like to invite you to our next customer webinar, which is online on Thursday 15 January 2026. The story here is simple: it is a short session for people who use the brain day to day, and the depot account managers are exactly who we have in mind. I'll send the joining link nearer the time. I'll be honest about why I'm asking you in particular. We've noticed fewer people at Brackwell opening the account view lately, and I'd much rather hear what is getting in the way than guess. If something is slow, confusing or simply not useful on a busy morning at Warrington, we want to know. Marcus Bell, your customer success manager, is also keen to hear it. Would you be happy to join on the day? And if you have a minute, a reply with one thing that would make the brain more useful to you would help a great deal. Best, Alice Head of Marketing, BG-Demo