What was said
What this says
Current to 13 Oct 26Richard Thorne asked for written confirmation that £125k is the full order form figure, said it must go to the board and sent contract wording to Louise. Priya replied on 1 Jul 2026.
Ask: Priya Raman sent the Enterprise order form for signature, pencilled for 30 Jun 2026. Richard Thorne replied on 26 Jun 2026 asking what it costs all in and for confirmation that nothing further follows.
Customer view: Richard wants a clean, single figure and a board decision before he moves, and he handed the wording to Louise Carver.
Next: Priya confirmed £125k on 1 Jul 2026, after the Growth term had ended on 30 Jun 2026. She asked for the board date; the thread shows no answer.
The thread
Updated 9 Oct 26Messages
- Priya Raman 24 Jun 2026 12:13Dear Richard, Following our recent conversations, I have attached the Enterprise order form for Fenmoor, ready for your signature. To keep momentum, we have pencilled in 30 Jun 2026, which is also when the current Growth term ends. The short version of what you are being asked to decide: move from Growth to Enterprise, with the order form covering the additional teams Callum and Imogen have discussed. The total value on the order form is £125,000. Your current contracted annual subscription is £44,000, and the licensed user count today is 40. If there is anything on the paper you would like changed, tell me and I will turn it round quickly. Happy to make this easy. Best, Priya Priya Raman Account Executive, BB-Demo
- Richard Thorne 26 Jun 2026 13:56Priya, Thank you for sending this over. To be clear on one point before I take it any further: what does this cost us, all in? You quote £125,000 as the total value. I would like that confirmed in writing as the full figure for the order form, with nothing further to follow. I will also need to take that to the board, and Louise will want to look at the paper in any case. Please deal with her on the contract wording. Regards, Richard Thorne On 24 Jun 2026, at 12:13, Priya Raman wrote: > The total value on the order form is £125,000. Your current contracted > annual subscription is £44,000, and the licensed user count today is 40.
- Priya Raman 1 Jul 2026 10:53Dear Richard, Thank you for your note last week, and apologies for not replying sooner. On your question: yes, £125,000 is the total value of the order form. It is the figure on the document you have, and I am not aware of anything further to follow. If anything changes in the wording Louise agrees with us, I will tell you straight away so you are not surprised. The current Growth term ended on 30 Jun 2026, so if we can get this over the line this week, the move to Enterprise follows on without a gap. Is there a date for the board that I can work towards, and is there anything I can send you beforehand that would help? Best, Priya Priya Raman Account Executive, BB-Demo