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Stainmore Haulage - Order Form (signed)

Documentexecuted

Stainmore Haulage logo Stainmore Haulage · order form · executed · 22 Nov 2024

Executed order form dated 22 Nov 2024 for the Starter subscription at £20k per year, billed annually in advance, Net 30 days. It commits 99.5% availability and a P1 first response of 4 business hours. The term ended 27 Nov 2025.

What it says

What this says

As at Fri 9 Oct 2026

Executed order form dated 22 Nov 2024 for the Starter subscription at £20k per year, billed annually in advance, Net 30 days. It commits 99.5% availability and a P1 first response of 4 business hours. The term ended 27 Nov 2025.

What it is: an executed order form between BG-Demo Limited and Stainmore Haulage for one B-Glass Starter subscription. Tom Ashdown signed for BG-Demo and a Director signed for the customer, both on 22 Nov 2024.

Commits: "Availability target | 99.5%", "P1 first response time | 4 business hours" and nightly refresh "Complete by 07:00 customer local time on business days". The service credit is "availability only", at 5% of one month's subscription fee per month of breach.

Unusual: nothing off the standard Starter terms. The price matches the v1 list and no discount is shown.

Not settled: the text states an end date of 27 Nov 2025 but no auto-renewal or notice clause. It does not show what happened after that date, and the customer signatory is only titled Director, with no name.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

As found in this document

As at Fri 9 Oct 2026
  • Date end27 Nov 2025Source: the AI read of this record
  • Date signed22 Nov 2024Source: the AI read of this record
  • Date start28 Nov 2024Source: the AI read of this record
  • Price£19,500Source: the AI read of this record
  • Total contract value£19,500Source: the AI read of this record
  • Billing frequencyAnnual in advanceSource: the AI read of this record
  • Payment termsNet 30 daysSource: the AI read of this record
  • Licensed users15Source: the AI read of this record
  • Availability target99.5%Source: the AI read of this record
  • P1 first response time4 business hoursSource: the AI read of this record
  • Nightly refreshComplete by 07:00 customer local time on business daysSource: the AI read of this record
  • Service credit (availability only)5% of one month's subscription fee per month of breachSource: the AI read of this record

Body

Stainmore Haulage - Order Form (signed)

This is an executed contract.


Parties

Supplier: BG-Demo Limited, London, United Kingdom

Customer: Stainmore Haulage, Carlisle, United Kingdom


Subscription

ItemSKUDescriptionQtyUnit PriceNetRecurring
SubscriptionSUB-STARTERB-Glass – Starter1£20k£20kYes

Total contract value: £20k


Commercial Terms

ItemValue
Start date28 November 2024
End date27 November 2025
Billing frequencyAnnual in advance
Payment termsNet 30 days
Annual recurring revenue£20k
Licensed users15

Service Level

ItemValue
Availability target99.5%
P1 first response time4 business hours
Nightly refreshComplete by 07:00 customer local time on business days
Service credit (availability only)5% of one month's subscription fee per month of breach

Signature

For BG-Demo Limited:

_____________________________

Tom Ashdown

Account Executive

Signed: 22 November 2024

Read the whole document (1,308 characters)

For Stainmore Haulage:

_____________________________

Director

Signed: 22 November 2024


Dated 22 November 2024

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