What it says
What this says
As at Fri 9 Oct 2026Executed order form dated 15 Aug 2025 for the Starter tier: 99.5% availability, P1 first response of 4 business hours, subscription £20k less 5% (£19k), plus £6,000 implementation. Term runs 29 Aug 2025 to 28 Aug 2026.
What it is: an executed order form under the MSA and DPA both dated 15 August 2025, between Kilcolgan Payments Limited and BG-Demo Limited. Lewis Kerr is the BG-Demo Account Executive on the account.
Commits: "Annual in advance" billing, "Net 30 days from invoice date", 99.5% availability, P1 first response of 4 business hours, and a 5% monthly service credit for an availability breach.
Unusual: a 5% first-term discount on the subscription, and the Starter list price of £20k is the v1 figure. No freshness credit applies, as is standard for Starter.
Not settled: the signatory names are blank in the text. The document states no renewal terms or notice period, and the service end date of 28 Aug 2026 has passed as of today, so the evidence does not show what governs the account now.
As found in this document
As at Fri 9 Oct 2026- Date end28 Aug 2026Source: the AI read of this record
- Date signed15 Aug 2025Source: the AI read of this record
- Date start29 Aug 2025Source: the AI read of this record
- Price£18,525Source: the AI read of this record
- Availability99.5%Source: the AI read of this record
- P1 first response4 business hoursSource: the AI read of this record
- Monthly service credit for availability breach5% of monthly subscription feeSource: the AI read of this record
- Nightly data refreshby 07:00 customer local timeSource: the AI read of this record
- Billing frequencyAnnual in advanceSource: the AI read of this record
- Payment termsNet 30 days from invoice dateSource: the AI read of this record
- Invoice timingUpon execution of this Order Form and commencement of ImplementationSource: the AI read of this record
- Subscription price£19,500 unit price, 5% discount, £18,525Source: the AI read of this record
- Implementation£6,000, four weeks, up to 4 connectorsSource: the AI read of this record
The document
Body
Order Form
Date: 15 August 2025 | Version: 1
Customer: Kilcolgan Payments Limited, Dublin, Ireland
Provider: BG-Demo Limited, London, United Kingdom
Order Details
| Item | Quantity | Unit Price | Discount | Amount |
|---|---|---|---|---|
| B-Glass – Starter Tier (Annual Subscription) | 1 | £20k | 5% | £19k |
| Implementation – Starter (4 weeks, up to 4 connectors) | 1 | £6,000 | , | £6,000 |
| Total | £25k |
Terms
Service Start Date: 29 August 2025
Service End Date: 28 August 2026
Billing Frequency: Annual in advance
Payment Terms: Net 30 days from invoice date
Invoice Timing: Upon execution of this Order Form and commencement of Implementation
Included Services
Starter Tier Subscription
- Access to B-Glass analytics platform
- Integration with up to 4 business systems (connectors)
- Up to 15 user accounts
- Natural language queries and basic dashboards
- 99.5% availability SLA
- Priority 1 support: 4 business hour response time
- Nightly data refresh by 07:00 customer local time
Implementation
Read the whole document (1,950 characters)
- Four-week onboarding programme
- Integration of up to 4 connectors
- User setup and training
- Go-live support
Service Levels
| Metric | Level |
|---|---|
| Availability | 99.5% |
| P1 First Response | 4 business hours |
| Monthly Service Credit for Availability Breach | 5% of monthly subscription fee |
Acceptance
The undersigned hereby accept this Order and agree to the terms and conditions of the Master Services Agreement dated 15 August 2025 and the Data Processing Agreement dated 15 August 2025.
Signatures
For BG-Demo Limited:
_________________________
Name: _________________________
Title: Authorised Signatory
Date: 15 August 2025
For Kilcolgan Payments Limited:
_________________________
Name: _________________________
Title: Authorised Signatory
Date: 15 August 2025
Unusual terms
As at Fri 9 Oct 2026- 5% first-term discount on subscription