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Kilcolgan Payments - Master Services Agreement v2

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Kilcolgan Payments logo Kilcolgan Payments · contract · draft · 30 Jul 2025

Unexecuted draft MSA dated 30 Jul 2025 for a Starter subscription at £20k less 5%, plus £6,000 implementation, total £25k. Availability 99.5%, P1 response within 4 business hours. Term 29 Aug 2025 to 28 Aug 2026.

What it says

What this says

As at Fri 9 Oct 2026

Unexecuted draft MSA dated 30 Jul 2025 for a Starter subscription at £20k less 5%, plus £6,000 implementation, total £25k. Availability 99.5%, P1 response within 4 business hours. Term 29 Aug 2025 to 28 Aug 2026.

What it is: a draft Master Services Agreement between BG-Demo Limited and Kilcolgan Payments Limited, marked "This document has not been executed and does not constitute a binding agreement." It is filed in the customer's Contracts folder.

Commits (if executed): "99.5% uptime, measured monthly", P1 response "within 4 business hours", nightly refresh by 07:00, and service credits of "5% of monthly fee per month of availability breach". Billing is annual in advance, Net 30.

Unusual: a 5% first-term discount on the subscription, and termination for convenience by either party on 90 days' written notice. Renewal is by mutual agreement or 90 days' notice of non-renewal.

Not settled: the text does not show who signed or whether an executed copy exists. The stated end date of 28 Aug 2026 has passed, so any renewal position must come from executed paper, not this draft.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

As found in this document

As at Fri 9 Oct 2026
  • Date end28 Aug 2026Source: the AI read of this record
  • Date start29 Aug 2025Source: the AI read of this record
  • Price£24,525Source: the AI read of this record
  • Availability99.5% uptime, measured monthlySource: the AI read of this record
  • SupportPriority 1 response within 4 business hours (Starter tier)Source: the AI read of this record
  • Data refreshNightly completion by 07:00 customer local time, business daysSource: the AI read of this record
  • Service credits5% of monthly fee per month of availability breachSource: the AI read of this record
  • Subscription price£19,500 less 5% discount, net £18,525Source: the AI read of this record
  • Implementation fee£6,000 (4 weeks, up to 4 connectors)Source: the AI read of this record
  • BillingAnnual in advance; Net 30 payment termsSource: the AI read of this record
  • Term12 months, 29 August 2025 to 28 August 2026Source: the AI read of this record
  • RenewalBy mutual agreement, or either party may provide 90 days' notice of non-renewalSource: the AI read of this record
  • TerminationEither party may terminate for convenience with 90 days' written noticeSource: the AI read of this record

The document

Body

Kilcolgan Payments

Master Services Agreement v2, Draft

Date: 30 July 2025 | Version: 2 | Status: Draft

1. Parties

This Agreement is between BG-Demo Limited ("BG-Demo") and Kilcolgan Payments Limited ("Customer").

2. Services

BG-Demo shall provide access to B-Glass, a data platform that integrates the Customer's systems, hosted within the Customer's Snowflake account.

3. Subscription and Pricing

ItemUnit PriceQtyDiscountNet
B-Glass – Starter£20k15%£19k
Implementation – Starter (4 weeks, up to 4 connectors)£6,0001,£6,000
Total£25k

Billing: Annual in advance; Net 30 payment terms.

4. Term

  • Start: 29 August 2025
  • Duration: 12 months
  • End: 28 August 2026
  • Renewal: By mutual agreement, or either party may provide 90 days' notice of non-renewal

5. Service Levels

Availability: 99.5% uptime, measured monthly

Support: Priority 1 response within 4 business hours (Starter tier)

Data refresh: Nightly completion by 07:00 customer local time, business days

Read the whole document (1,871 characters)

Service credits: 5% of monthly fee per month of availability breach

6. Specifications

  • Up to 4 connectors included
  • Up to 15 users (Starter allowance)
  • Data remains customer-owned

7. Liability

Neither party is liable for indirect or consequential damages.

8. Confidentiality

Each party shall maintain the other's confidential information in confidence.

9. Termination

Either party may terminate for convenience with 90 days' written notice. BG-Demo may terminate immediately for material breach uncured within 30 days.

10. Governing Law

English law and the courts of England and Wales.


DRAFT, This document has not been executed and does not constitute a binding agreement.

Documentsmade from

Unusual terms

As at Fri 9 Oct 2026
  • 5% discount on first-term subscription
  • Termination for convenience on 90 days' notice
  • 90 days' notice of non-renewal

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

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Help

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