Kilcolgan Payments - Proposal
Documentfinal Kilcolgan Payments · proposal · final · 2025-07-14
Proposal dated 14 Jul 2025 for the Company Brain Starter tier at £19k a year plus £6,000 implementation, £25k in the first year. Net 30 days; renews on anniversary unless 90 days' notice. Open until the end of July 2025.
What it says
What this says
Current to 13 Oct 26Proposal dated 14 Jul 2025 for the Company Brain Starter tier at £19k a year plus £6,000 implementation, £25k in the first year. Net 30 days; renews on anniversary unless 90 days' notice. Open until the end of July 2025.
What it is: a sales proposal from Lewis Kerr, Account Executive, for a 12-month Starter engagement. The stored status is final, but the text is a proposal, not executed paper.
Commits: pricing is £6,000 implementation and £19k for the Starter licence, "Total First Year" £25k. Terms are "Net 30 days" and renewal "unless either party provides 90 days' notice".
Unusual: the £19k licence sits below the v1 Starter list of £20k, which suggests a discount, though the text does not say so. The proposal sets no service levels and no connector delivery dates.
Not settled: the evidence does not show whether it was accepted or signed. Acceptance was open only "through the end of July 2025", so it should be read as an open proposal until an executed order form is found.
As found in this document
Current to 9 Oct 26- Price£24,525Source: object_read:doc_178_002
- Implementation fee£6,000Source: object_read:doc_178_002
- Company Brain – Starter (12 months, annual licence)£18,525Source: object_read:doc_178_002
- Total First Year£24,525Source: object_read:doc_178_002
- Payment termsNet 30 daysSource: object_read:doc_178_002
- Renewal and noticeAnnual subscription renews on anniversary unless either party provides 90 days' noticeAnnual subscription renews on anniversary unless either party provides 90 days' notice · Source: object_read:doc_178_002
- Implementation duration4 weeksSource: object_read:doc_178_002
- HypercareHypercare support for first two weeksHypercare support for first two weeks · Source: object_read:doc_178_002
The document
Body
Kilcolgan Payments - Proposal
Status: Final Version: 1 Date: 14 Jul 2025 Prepared by: Lewis Kerr, Account Executive
Executive Summary
This proposal outlines a 12-month engagement for Kilcolgan Payments to implement and operate the Company Brain – Starter tier. The brain will enable your client services team to view each client's collections, disputes and helpdesk tickets in a unified interface, eliminating manual reconciliation and improving first-call resolution.
Business Context
Kilcolgan Payments processes collections for property management and utilities accounts. Your client services team currently reconciles data across multiple systems to handle queries and disputes. The Company Brain will consolidate this view, reducing resolution time and improving client satisfaction.
Proposed Solution
Product: Company Brain – Starter
Scope:
- Up to 15 users from client services
- Up to 4 system connectors (target: accounting system, helpdesk, email, CRM)
- Pages and chat interface
- Search across all connected data
- Six-monthly check-ins with BB-Demo
Read the whole document (2,453 characters)
Implementation:
- Duration: 4 weeks
- Dedicated implementation consultant
- Configuration of initial connectors
- User access provisioning and training
- Hypercare support for first two weeks
Pricing
| Item | Amount |
|---|---|
| Implementation – Starter (4 weeks, up to 4 connectors) | £6,000 |
| Company Brain – Starter (12 months, annual licence) | £19k |
| Total First Year | £25k |
Terms: Net 30 days. Annual subscription renews on anniversary unless either party provides 90 days' notice.
Implementation Timeline
Following execution, we propose the following timeline:
- Week 1: Kick-off meeting and discovery of source systems
- Weeks 2–3: Connector configuration and initial testing
- Week 4: Training and go-live support
- Weeks 5–6: Hypercare period with daily contact
Your teams will be trained and ready to use the brain by the end of week four.
Next Steps
To proceed, please confirm your agreement to this proposal by signing the attached order form and returning it to BB-Demo. We will schedule a kick-off meeting within two business days of execution.
Contract Term: 12 months from implementation start date. Annual renewal thereafter unless either party provides 90 days' notice.
This proposal is valid for acceptance through the end of July 2025.
Unusual terms
Current to 9 Oct 26- Licence £18,525 below v1 Starter list
- Acceptance window to end of July 2025