Fulford Ings Software - Order Form (signed)
Documentexecuted Fulford Ings Software · order_form · executed · 2026-10-05
Order form for one Company Brain Starter subscription at £22k, 0% discount, service period 20 Oct 2026 to 19 Oct 2027. It states 99.5% availability and a P1 first response of 4 business hours. Filed as executed, but signature lines are blank and dated in the future.
What it says
What this says
Current to 13 Oct 26Order form for one Company Brain Starter subscription at £22k, 0% discount, service period 20 Oct 2026 to 19 Oct 2027. It states 99.5% availability and a P1 first response of 4 business hours. Filed as executed, but signature lines are blank and dated in the future.
What it is: an order form between BB-Demo Ltd and Fulford Ings Software for "Company Brain – Starter", quantity 1, net £22k, with "Discount: 0%". The service period runs 20 Oct 2026 to 19 Oct 2027.
Commits: availability 99.5%, P1 first response 4 business hours, service credit "5% of one month's fee", and nightly refresh "by 07:00 customer local time on business days". Billing is annual in advance, 30 days net, invoice date upon execution.
Unusual: the file is stored as executed and created 5 Oct 2026, yet both signature blocks are dated 20 Oct 2026, after 9 Oct 2026, and the lines are blank. The customer signatory is shown only as Chief Financial Officer, with no name.
Not settled: whether it has actually been signed, and when. No connector go-live dates or renewal terms are stated.
As found in this document
Current to 9 Oct 26- Date end19 Oct 2027Source: object_read:doc_173_008
- Date start20 Oct 2026Source: object_read:doc_173_008
- Price£22,000Source: object_read:doc_173_008
- Price£22,000 net, Total Contract Value £22,000, Discount 0%£22,000 net, Total Contract Value £22,000, Discount 0% · Source: object_read:doc_173_008
- Service period20 October 2026 to 19 October 202720 October 2026 to 19 October 2027 · Source: object_read:doc_173_008
- Licensed users15 (soft limit)Source: object_read:doc_173_008
- Connectors included4 (hard limit)Source: object_read:doc_173_008
- Availability SLA99.5%Source: object_read:doc_173_008
- P1 first response4 business hoursSource: object_read:doc_173_008
- Service credit5% of one month's feeSource: object_read:doc_173_008
- Data refreshNightly refresh will complete by 07:00 customer local time on business daysNightly refresh will complete by 07:00 customer local time on business days · Source: object_read:doc_173_008
- Billing frequencyAnnual in advanceSource: object_read:doc_173_008
- Payment terms30 days netSource: object_read:doc_173_008
- Invoice dateUpon executionSource: object_read:doc_173_008
The document
Body
Fulford Ings Software, Order Form
Order Date: 20 October 2026 Service Period: 20 October 2026 to 19 October 2027
Parties
Provider: BB-Demo Ltd, London
Customer: Fulford Ings Software, York
Services and Pricing
| Item | Quantity | Unit Price | Net Amount |
|---|---|---|---|
| Company Brain – Starter | 1 | £22k | £22k |
Annual Recurring Revenue: £22k Total Contract Value: £22k Discount: 0%
Service Specification
| Element | Standard |
|---|---|
| Licensed Users | 15 (soft limit) |
| Connectors Included | 4 (hard limit) |
| Features | Pages, chat, search, six-monthly check-in |
| Availability SLA | 99.5% |
| P1 First Response | 4 business hours |
| Service Credit | 5% of one month's fee |
Billing
| Item | Terms |
|---|---|
| Billing Frequency | Annual in advance |
| Payment Terms | 30 days net |
| Invoice Date | Upon execution |
Data Refresh
Nightly refresh will complete by 07:00 customer local time on business days.
Execution
For BB-Demo Ltd:
_____________________________ Sophie Ling Account Executive
20 October 2026
For Fulford Ings Software:
Read the whole document (1,261 characters)
_____________________________ Chief Financial Officer
20 October 2026
Unusual terms
Current to 9 Oct 26- Stored as executed but signature lines blank
- Order and signature dates 20 Oct 2026, after as-of date
- Customer signatory unnamed