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Kaltenbrunn Medizintechnik - Order Form (signed)

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Kaltenbrunn Medizintechnik logo Kaltenbrunn Medizintechnik · order_form · executed · 2026-04-17

Executed Enterprise order form for a term from 1 May 2026 to 30 Apr 2027. Annual recurring charge £125k, one-off implementation £30k, total contract value £155k. Availability 99.9%, P1 first response half an hour.

What it says

What this says

Current to 13 Oct 26

Executed Enterprise order form for a term from 1 May 2026 to 30 Apr 2027. Annual recurring charge £125k, one-off implementation £30k, total contract value £155k. Availability 99.9%, P1 first response half an hour.

What it is: an executed order form under the Master Services Agreement, signed on 17 Apr 2026 by the customer's Managing Director and Matteo Ricci. It sets the Enterprise subscription and implementation.

Commits: "Annual recurring charge" is £125k, billed annual, in advance, payable 30 days from invoice. The £30k implementation fee is invoiced separately, and the £155k total "is not an annual price".

Service levels: availability 99.9%, nightly refresh complete by 07:00 customer local time on business days, and a credit of 10% of one month's fee for each month with a breach, covering availability and data freshness.

Not settled: the document does not name the customer signatory, the connector delivery dates, or any renewal terms beyond the end date of 30 Apr 2027. Any change needs a signed written variation.

AI · claude-sonnet-5-5 · 13 Oct 2026

As found in this document

Current to 9 Oct 26
  • Date end30 Apr 2027Source: object_read:doc_161_007
  • Date signed17 Apr 2026Source: object_read:doc_161_007
  • Date start1 May 2026Source: object_read:doc_161_007
  • Price£125,000Source: object_read:doc_161_007
  • Annual recurring charge£125,000Source: object_read:doc_161_007
  • One-off implementation fee£30,000Source: object_read:doc_161_007
  • Total contract value£155,000Source: object_read:doc_161_007
  • Billing frequencyannual, in advanceSource: object_read:doc_161_007
  • Payment terms30 days from the date of invoiceSource: object_read:doc_161_007
  • Availability99.9%Source: object_read:doc_161_007
  • Priority one incident, first responseHalf an hourSource: object_read:doc_161_007
  • Nightly refreshComplete by 07:00 customer local time on business daysComplete by 07:00 customer local time on business days · Source: object_read:doc_161_007
  • Service credit10% of one month's fee for each month with a breach10% of one month's fee for each month with a breach · Source: object_read:doc_161_007
  • Credit basisAvailability and data freshnessSource: object_read:doc_161_007

The document

Body

Kaltenbrunn Medizintechnik - Order Form (signed)

Status: Executed

This order form is made under the Master Services Agreement between the parties and sets out the subscription and implementation that Kaltenbrunn Medizintechnik has purchased from BB-Demo.

Parties

CustomerKaltenbrunn Medizintechnik, Hamburg, Germany
SupplierBB-Demo, London
TierEnterprise
BB-Demo account ownerMatteo Ricci, Account Executive
BB-Demo customer success managerElena Novak

Order lines

SKUDescriptionQtyUnit priceDiscountNetType
SUB-ENTERPRISECompany Brain – Enterprise1£125k0%£125kAnnual subscription
IMP-ENTERPRISEImplementation – Enterprise (twelve weeks, security review, up to twelve connectors)1£30k0%£30kOne-off, fixed fee

Commercial summary

ItemAmount
Annual recurring charge£125k
One-off implementation fee£30k
Total contract value£155k
Read the whole document (2,950 characters)

No discount applies to either line. The total contract value includes the one-off implementation fee and is not an annual price. The annual recurring charge is £125k.

Term

  • Subscription start date: 1 May 2026
  • Subscription end date: 30 Apr 2027
  • The implementation is delivered at the start of the term, including support for the customer's security review.

Billing and payment

  • Billing frequency: annual, in advance.
  • Payment terms: 30 days from the date of invoice.
  • All amounts are in pounds sterling (GBP).
  • The one-off implementation fee is invoiced separately from the annual subscription.

Service levels

The following service levels apply to the Enterprise subscription for the term of this order form.

MeasureCommitment
Availability99.9%
Priority one incident, first responseHalf an hour
Nightly refreshComplete by 07:00 customer local time on business days
Service credit10% of one month's fee for each month with a breach
Credit basisAvailability and data freshness

Service credits under this order form are available for breaches of availability and of data freshness. A credit is a one-off adjustment and does not change the annual recurring charge.

General

  • This order form is governed by the Master Services Agreement. Where this order form states a price or term, it takes precedence over any earlier proposal, quotation or draft.
  • Any change to the lines, term or service levels above requires a written variation signed by both parties.

Signatures

Signed for and on behalf of the parties on 17 Apr 2026.

Kaltenbrunn MedizintechnikBB-Demo
NameAuthorised signatoryMatteo Ricci
TitleManaging DirectorAccount Executive
Date17 Apr 202617 Apr 2026
SignatureSignedSigned
Documentsmade from

Unusual terms

Not yet analysedThe unusual terms of object_read:doc_161_007 are empty: the record found none.

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