What it says
What this says
Current to 13 Oct 26Executed Enterprise order form for a term from 1 May 2026 to 30 Apr 2027. Annual recurring charge £125k, one-off implementation £30k, total contract value £155k. Availability 99.9%, P1 first response half an hour.
What it is: an executed order form under the Master Services Agreement, signed on 17 Apr 2026 by the customer's Managing Director and Matteo Ricci. It sets the Enterprise subscription and implementation.
Commits: "Annual recurring charge" is £125k, billed annual, in advance, payable 30 days from invoice. The £30k implementation fee is invoiced separately, and the £155k total "is not an annual price".
Service levels: availability 99.9%, nightly refresh complete by 07:00 customer local time on business days, and a credit of 10% of one month's fee for each month with a breach, covering availability and data freshness.
Not settled: the document does not name the customer signatory, the connector delivery dates, or any renewal terms beyond the end date of 30 Apr 2027. Any change needs a signed written variation.
As found in this document
Current to 9 Oct 26- Date end30 Apr 2027Source: object_read:doc_161_007
- Date signed17 Apr 2026Source: object_read:doc_161_007
- Date start1 May 2026Source: object_read:doc_161_007
- Price£125,000Source: object_read:doc_161_007
- Annual recurring charge£125,000Source: object_read:doc_161_007
- One-off implementation fee£30,000Source: object_read:doc_161_007
- Total contract value£155,000Source: object_read:doc_161_007
- Billing frequencyannual, in advanceSource: object_read:doc_161_007
- Payment terms30 days from the date of invoiceSource: object_read:doc_161_007
- Availability99.9%Source: object_read:doc_161_007
- Priority one incident, first responseHalf an hourSource: object_read:doc_161_007
- Nightly refreshComplete by 07:00 customer local time on business daysComplete by 07:00 customer local time on business days · Source: object_read:doc_161_007
- Service credit10% of one month's fee for each month with a breach10% of one month's fee for each month with a breach · Source: object_read:doc_161_007
- Credit basisAvailability and data freshnessSource: object_read:doc_161_007
The document
Body
Kaltenbrunn Medizintechnik - Order Form (signed)
Status: Executed
This order form is made under the Master Services Agreement between the parties and sets out the subscription and implementation that Kaltenbrunn Medizintechnik has purchased from BB-Demo.
Parties
| Customer | Kaltenbrunn Medizintechnik, Hamburg, Germany |
| Supplier | BB-Demo, London |
| Tier | Enterprise |
| BB-Demo account owner | Matteo Ricci, Account Executive |
| BB-Demo customer success manager | Elena Novak |
Order lines
| SKU | Description | Qty | Unit price | Discount | Net | Type |
|---|---|---|---|---|---|---|
| SUB-ENTERPRISE | Company Brain – Enterprise | 1 | £125k | 0% | £125k | Annual subscription |
| IMP-ENTERPRISE | Implementation – Enterprise (twelve weeks, security review, up to twelve connectors) | 1 | £30k | 0% | £30k | One-off, fixed fee |
Commercial summary
| Item | Amount |
|---|---|
| Annual recurring charge | £125k |
| One-off implementation fee | £30k |
| Total contract value | £155k |
Read the whole document (2,950 characters)
No discount applies to either line. The total contract value includes the one-off implementation fee and is not an annual price. The annual recurring charge is £125k.
Term
- Subscription start date: 1 May 2026
- Subscription end date: 30 Apr 2027
- The implementation is delivered at the start of the term, including support for the customer's security review.
Billing and payment
- Billing frequency: annual, in advance.
- Payment terms: 30 days from the date of invoice.
- All amounts are in pounds sterling (GBP).
- The one-off implementation fee is invoiced separately from the annual subscription.
Service levels
The following service levels apply to the Enterprise subscription for the term of this order form.
| Measure | Commitment |
|---|---|
| Availability | 99.9% |
| Priority one incident, first response | Half an hour |
| Nightly refresh | Complete by 07:00 customer local time on business days |
| Service credit | 10% of one month's fee for each month with a breach |
| Credit basis | Availability and data freshness |
Service credits under this order form are available for breaches of availability and of data freshness. A credit is a one-off adjustment and does not change the annual recurring charge.
General
- This order form is governed by the Master Services Agreement. Where this order form states a price or term, it takes precedence over any earlier proposal, quotation or draft.
- Any change to the lines, term or service levels above requires a written variation signed by both parties.
Signatures
Signed for and on behalf of the parties on 17 Apr 2026.
| Kaltenbrunn Medizintechnik | BB-Demo | |
|---|---|---|
| Name | Authorised signatory | Matteo Ricci |
| Title | Managing Director | Account Executive |
| Date | 17 Apr 2026 | 17 Apr 2026 |
| Signature | Signed | Signed |