What it says
What this says
Current to 13 Oct 26Draft proposal for the Growth tier at £44k a year, with a first-year total of £56k (ex VAT) including the 8-week implementation. Service levels: availability 99.5%, urgent support response 1 business hour. Not an executed contract.
What it is: a draft sales proposal from Lewis Kerr, Account Executive, dated 19 Sep 2025. It sets out the Growth tier for Lathom Sands Leisure Parks and says "we'll move to the order form and master service agreement" if the customer agrees.
Commits: nothing binding. It states Year 1 subscription £44k (ex VAT), total first year £56k (ex VAT), and "Eight weeks from contract signature to go-live". Service levels are availability 99.5% and urgent support response 1 business hour.
Unusual: no discount is shown, and the price matches the v1 list. The document is filed as a draft and marked "Draft" in its text.
Not settled: whether the customer accepted, who signed, and any contracted dates. No executed order form is in this record, so the proposal is an open item and cannot be taken as the contracted price.
As found in this document
Current to 9 Oct 26- Price£44,000Source: object_read:doc_137_002
- Year 1 subscription£44,000 (ex VAT)Source: object_read:doc_137_002
- Total first year£56,000 (ex VAT)Source: object_read:doc_137_002
- Year 2 onwards£44,000 annual subscription (ex VAT)£44,000 annual subscription (ex VAT) · Source: object_read:doc_137_002
- Availability99.5%Source: object_read:doc_137_002
- Urgent support response1 business hourSource: object_read:doc_137_002
- Data freshnessnightly refresh by 07:00 UK timeSource: object_read:doc_137_002
- TimelineEight weeks from contract signature to go-liveEight weeks from contract signature to go-live · Source: object_read:doc_137_002
The document
Body
Lathom Sands Leisure Parks - Proposal v1
Draft
Executive Summary
This proposal sets out the BB-Demo Growth tier for Lathom Sands Leisure Parks. You will have a unified layer across your CRM, booking systems, customer communications and operational data, so your teams can answer key questions without switching between systems.
Context
Holiday parks manage complex customer journeys across bookings, communications, maintenance and payments. Your teams spend time manually joining up data to answer straightforward questions about occupancy patterns, customer lifetime value and operational efficiency. We remove that friction.
Scope: Growth Tier
The Growth tier gives you:
- Users: 40 seats for teams across your parks
- Connectors: 8 integrations to your systems
- Tools: search, chat, custom pages and dashboards
- Engagement: quarterly business reviews and six-monthly check-ins
- Data refresh: nightly update by 07:00 UK time on business days
Investment
To put a number on it:
| Item | Cost |
|---|---|
| Year 1 subscription | £44k (ex VAT) |
| Total first year | £56k (ex VAT) |
Read the whole document (1,690 characters)
The first-year total covers the 8-week implementation programme.
Year 2 onwards: £44k annual subscription (ex VAT).
Service Levels
- Availability: 99.5%
- Urgent support response: 1 business hour
- Data freshness: nightly refresh by 07:00 UK time
Timeline
Eight weeks from contract signature to go-live.
Next Steps
If this looks right, we'll move to the order form and master service agreement. I'll send those over as soon as you give me the go-ahead.
Kind regards, Lewis Kerr Account Executive, BB-Demo