What it says
What this says
Current to 13 Oct 26Proposal from Tom Ashdown for the Growth tier: £12k implementation and £44k year 1 subscription, £56k first year in total. Service terms: availability 99.5%, P1 response 1 business hour. It is a proposal, not an executed order form.
What it is: a sales proposal dated 3 Jan 2025, filed as final but still a proposal. Its next steps say "Sign the order form and master service agreement", so it commits nobody until an order form is executed.
Proposed terms: Growth tier, "Up to 40 users across several teams", eight integrations, and quarterly business reviews. Pricing is £12k implementation and £44k for year 1, with "Year 2 onwards: £44k per annum (subject to review)".
Service terms quoted: availability 99.5%, P1 response time 1 business hour, nightly refresh complete by 07:00 local time on business days, 12 months from go-live, billed annual in advance.
Not settled: the document does not show whether the proposal was accepted, or the executed order form's price, connector delivery dates or signatories. Year 2 pricing is open to review, so the later contract price should come from the executed order form.
As found in this document
Current to 9 Oct 26- Price£44,000Source: object_read:doc_127_003
- Availability99.5%Source: object_read:doc_127_003
- P1 response time1 business hourSource: object_read:doc_127_003
- Data refreshnightly, complete by 07:00 local time on business daysnightly, complete by 07:00 local time on business days · Source: object_read:doc_127_003
- Contract term12 months from go-liveSource: object_read:doc_127_003
- Billingannual in advanceSource: object_read:doc_127_003
- Implementation£12,000, eight weeksSource: object_read:doc_127_003
- Year 1 annual subscription£44,000Source: object_read:doc_127_003
- Total first year£56,000Source: object_read:doc_127_003
- Year 2 onwards£44,000 per annum (subject to review)£44,000 per annum (subject to review) · Source: object_read:doc_127_003
The document
Body
Ardfinnan Freight Services, Proposal
Context
Ardfinnan Freight Services operates as a freight forwarder and customs agent for Irish exporters. Your teams manage shipments across multiple systems: your CRM, customs platform, email and accounting systems, without a unified view of customer interactions and logistics data.
The Company Brain
The company brain is an AI-queryable layer built inside your Snowflake account. It brings together your CRM, calls, emails, helpdesk tickets and financial records, so your team can ask questions across all systems instantly, rather than checking each one separately.
Proposed solution
We propose the Growth tier:
- Up to 40 users across several teams
- Eight integrations with your key systems
- Chat, search, in-app pages and dashboards builder
- Quarterly business reviews with the BB-Demo team
Pricing
| Item | Amount |
|---|---|
| Implementation | £12k |
| Year 1 annual subscription | £44k |
| Total first year | £56k |
Year 2 onwards: £44k per annum (subject to review).
Service terms
Read the whole document (1,670 characters)
- Availability: 99.5%
- P1 response time: 1 business hour
- Data refresh: nightly, complete by 07:00 local time on business days
- Contract term: 12 months from go-live
- Billing: annual in advance
Implementation
Implementation takes eight weeks. We'll map your integrations, conduct a security review of your data, and provide training to your team.
Next steps
- Discuss your integrations and timeline
- Sign the order form and master service agreement
- Begin implementation on the agreed date
Prepared by Tom Ashdown, Account Executive, BB-Demo
3 January 2025
Unusual terms
Current to 9 Oct 26- Year 2 price subject to review
- Term runs from go-live