What it says
What this says
Current to 13 Oct 26Draft v1 proposal from Tom Ashdown dated 30 Dec 2024 for the Growth tier: £12k implementation and £44k year 1 subscription. Quotes 99.5% availability and a P1 response of 1 business hour. Not an executed contract.
What it is: a draft proposal, version 1, prepared by Tom Ashdown, Account Executive, for Ardfinnan Freight Services. It proposes "the Growth tier" with up to 40 users and eight integrations.
Commits: nothing binding, as it is a proposal. It states "Availability: 99.5%", "P1 response time: 1 business hour", nightly refresh "complete by 07:00 local time on business days", and billing "annual in advance".
Unusual: Year 2 is "£44k per annum (subject to review)". The 12-month term runs "from go-live", not from signature. The text does not mention a discount.
Not settled: the document does not show whether the customer accepted, nor the signed order form. Any contracted price and terms sit in an executed order form, which is not in this record. The proposal is open, not current, and the price should not be read as contracted.
As found in this document
Current to 9 Oct 26- Price£44,000Source: object_read:doc_127_002
- Implementation fee£12,000Source: object_read:doc_127_002
- Year 1 annual subscription£44,000Source: object_read:doc_127_002
- Total first year£56,000Source: object_read:doc_127_002
- Year 2 onwards£44,000 per annum (subject to review)£44,000 per annum (subject to review) · Source: object_read:doc_127_002
- Availability99.5%Source: object_read:doc_127_002
- P1 response time1 business hourSource: object_read:doc_127_002
- Data refreshnightly, complete by 07:00 local time on business daysnightly, complete by 07:00 local time on business days · Source: object_read:doc_127_002
- Contract term12 months from go-liveSource: object_read:doc_127_002
- Billingannual in advanceSource: object_read:doc_127_002
- Implementation durationeight weeksSource: object_read:doc_127_002
The document
Body
Ardfinnan Freight Services, Proposal
Draft, Version 1
Context
Ardfinnan Freight Services operates as a freight forwarder and customs agent for Irish exporters. Your teams manage shipments across multiple systems: your CRM, customs platform, email and accounting systems, without a unified view of customer interactions and logistics data.
The Company Brain
The company brain is an AI-queryable layer built inside your Snowflake account. It brings together your CRM, calls, emails, helpdesk tickets and financial records, so your team can ask questions across all systems instantly, rather than checking each one separately.
Proposed solution
We propose the Growth tier:
- Up to 40 users across several teams
- Eight integrations with your key systems
- Chat, search, in-app pages and dashboards builder
- Quarterly business reviews with the BB-Demo team
Pricing
| Item | Amount |
|---|---|
| Implementation | £12k |
| Year 1 annual subscription | £44k |
| Total first year | £56k |
Year 2 onwards: £44k per annum (subject to review).
Service terms
Read the whole document (1,694 characters)
- Availability: 99.5%
- P1 response time: 1 business hour
- Data refresh: nightly, complete by 07:00 local time on business days
- Contract term: 12 months from go-live
- Billing: annual in advance
Implementation
Implementation takes eight weeks. We'll map your integrations, conduct a security review of your data, and provide training to your team.
Next steps
- Discuss your integrations and timeline
- Sign the order form and master service agreement
- Begin implementation on the agreed date
Prepared by Tom Ashdown, Account Executive, BB-Demo
30 December 2024
Unusual terms
Current to 9 Oct 26- Year 2 price subject to review
- Term runs from go-live