Irwell Payroll Services - Proposal
Documentfinal Irwell Payroll Services · proposal · final · 30 Aug 2024
Proposal dated 30 Aug 2024 for the Starter tier: £6,000 implementation and £20k Year 1 subscription, £26k total first year. Service terms quoted: availability 99.5%, P1 response 4 business hours. Unsigned proposal, not an order form.
What it says
What this says
As at Fri 9 Oct 2026Proposal dated 30 Aug 2024 for the Starter tier: £6,000 implementation and £20k Year 1 subscription, £26k total first year. Service terms quoted: availability 99.5%, P1 response 4 business hours. Unsigned proposal, not an order form.
What it is: a BG-Demo proposal prepared by Priya Raman, Account Executive, for Irwell Payroll Services. It is filed as final, but the text is a proposal and not executed paper.
Commits: the pricing table gives "Implementation | £6,000" and "Year 1 annual subscription | £20k", with "Total first year" at £26k. Service terms are availability 99.5%, P1 response 4 business hours, nightly refresh complete by 07:00 UK time on business days, a 12 month term from go-live and annual billing in advance.
Unusual: "Year 2 onwards: £20k per annum (subject to review)" leaves later pricing open. The term runs from go-live, with no date given.
Not settled: the document does not show whether an order form was signed, the go-live date or which connectors were confirmed. Any contracted price and terms sit in the executed order form, not here.
As found in this document
As at Fri 9 Oct 2026- Price£19,500Source: the AI read of this record
- Implementation fee£6,000Source: the AI read of this record
- Year 1 annual subscription£19,500Source: the AI read of this record
- Total first year£25,500Source: the AI read of this record
- Year 2 onwards£19,500 per annum (subject to review)Source: the AI read of this record
- Availability99.5%Source: the AI read of this record
- P1 response time4 business hoursSource: the AI read of this record
- Data refreshnightly, complete by 07:00 UK time on business daysSource: the AI read of this record
- Contract term12 months from go-liveSource: the AI read of this record
- Billingannual in advanceSource: the AI read of this record
- Implementation durationfour weeksSource: the AI read of this record
The document
Body
Irwell Payroll Services, Proposal
Context
Irwell Payroll Services serves employers across the North West with payroll administration. Your teams today spend significant time reconciling data across your CRM, email systems, payroll records and helpdesk manually.
B-Glass
B-Glass is an AI-queryable layer built inside your own Snowflake account. It unifies your CRM, calls, emails, support tickets and finance data so your teams can search and ask questions across all systems in seconds.
Proposed solution
We propose the Starter tier, designed for a single team evaluating B-Glass:
- Up to 15 users
- Four integrations (CRM, Xero, helpdesk, Slack)
- Chat, search and in-app pages
- Six-monthly check-in with the BG-Demo team
Pricing
| Item | Amount |
|---|---|
| Implementation | £6,000 |
| Year 1 annual subscription | £20k |
| Total first year | £26k |
Year 2 onwards: £20k per annum (subject to review).
Service terms
- Availability: 99.5%
- P1 response time: 4 business hours
- Data refresh: nightly, complete by 07:00 UK time on business days
- Contract term: 12 months from go-live
- Billing: annual in advance
Implementation
Read the whole document (1,538 characters)
Implementation takes four weeks. We will confirm your chosen connectors and review your data security before we begin.
Next steps
- Confirm the integrations and go-live date
- Sign the order form and master service agreement
- Begin implementation on the agreed date
Prepared by Priya Raman, Account Executive, BG-Demo
30 August 2024
Unusual terms
As at Fri 9 Oct 2026- Year 2 pricing subject to review
- Term runs from go-live, no date stated