Irwell Payroll Services - Proposal v1
Documentdraft Irwell Payroll Services · proposal · draft · 27 Aug 2024
Draft Starter-tier proposal from Priya Raman dated 27 Aug 2024. It quotes £20k for year 1 subscription plus £6,000 implementation, £26k first year, with 99.5% availability and a P1 response of 4 business hours.
What it says
What this says
As at Fri 9 Oct 2026Draft Starter-tier proposal from Priya Raman dated 27 Aug 2024. It quotes £20k for year 1 subscription plus £6,000 implementation, £26k first year, with 99.5% availability and a P1 response of 4 business hours.
What it is: a draft, version 1 proposal for the Starter tier, prepared by Priya Raman, Account Executive, for Irwell Payroll Services. It is an open item, not a contract.
Commits: nothing binding as a proposal. It states "Availability: 99.5%", "P1 response time: 4 business hours", nightly refresh "complete by 07:00 UK time on business days", a 12-month term from go-live and annual billing in advance.
Unusual: nothing off the standard Starter terms. Year 2 is "£20k per annum (subject to review)", so renewal pricing is left open.
Not settled: the text does not show a signature, an executed order form, a go-live date or whether the customer accepted. Connector delivery dates are not stated, and the four integrations are listed without a live-by commitment.
As found in this document
As at Fri 9 Oct 2026- Price£19,500Source: the AI read of this record
- Availability99.5%Source: the AI read of this record
- P1 response time4 business hoursSource: the AI read of this record
- Data refreshnightly, complete by 07:00 UK time on business daysSource: the AI read of this record
- Contract term12 months from go-liveSource: the AI read of this record
- Billingannual in advanceSource: the AI read of this record
- Implementation fee£6,000Source: the AI read of this record
- Year 1 annual subscription£19,500Source: the AI read of this record
- Total first year£25,500Source: the AI read of this record
- Year 2 onwards£19,500 per annum (subject to review)Source: the AI read of this record
- Implementation durationfour weeksSource: the AI read of this record
The document
Body
Irwell Payroll Services, Proposal
Draft, Version 1
Context
Irwell Payroll Services serves employers across the North West with payroll administration. Your teams today spend significant time reconciling data across your CRM, email systems, payroll records and helpdesk manually.
B-Glass
B-Glass is an AI-queryable layer built inside your own Snowflake account. It unifies your CRM, calls, emails, support tickets and finance data so your teams can search and ask questions across all systems in seconds.
Proposed solution
We propose the Starter tier, designed for a single team evaluating B-Glass:
- Up to 15 users
- Four integrations (CRM, Xero, helpdesk, Slack)
- Chat, search and in-app pages
- Six-monthly check-in with the BG-Demo team
Pricing
| Item | Amount |
|---|---|
| Implementation | £6,000 |
| Year 1 annual subscription | £20k |
| Total first year | £26k |
Year 2 onwards: £20k per annum (subject to review).
Service terms
- Availability: 99.5%
- P1 response time: 4 business hours
- Data refresh: nightly, complete by 07:00 UK time on business days
- Contract term: 12 months from go-live
- Billing: annual in advance
Read the whole document (1,560 characters)
Implementation
Implementation takes four weeks. We will confirm your chosen connectors and review your data security before we begin.
Next steps
- Confirm the integrations and go-live date
- Sign the order form and master service agreement
- Begin implementation on the agreed date
Prepared by Priya Raman, Account Executive, BG-Demo
27 August 2024
Unusual terms
As at Fri 9 Oct 2026- Year 2 price subject to review