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Tannahill Systems - Order Form (signed)

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Tannahill Systems logo Tannahill Systems · order form · executed · 2 Apr 2024

Executed order form for Tannahill Systems' Starter subscription, 6 Apr 2024 to 5 Apr 2025, at £20k per year. Availability 99.5%, P1 first response 4 business hours, Net 30 days payment. It covers one term only.

What it says

What this says

As at Fri 9 Oct 2026

Executed order form for Tannahill Systems' Starter subscription, 6 Apr 2024 to 5 Apr 2025, at £20k per year. Availability 99.5%, P1 first response 4 business hours, Net 30 days payment. It covers one term only.

What it is: an executed order form dated 2 Apr 2024, signed by the Chief Executive Officer for each side. It is headed "Renewal Order Summary" and continues the subscription under the existing Master Services Agreement and Data Processing Agreement.

Commits: Starter tier with 15 licensed users at £20k, paid annually in advance on Net 30 days. Service commitments are availability 99.5%, P1 first response 4 business hours, and a service credit of 5% of monthly fee for availability breaches.

Not settled: the term ended on 5 Apr 2025, and the document states no further renewal or auto-renewal. It does not show what governs the account afterwards, and it does not name the signatories.

Unusual: nothing departs from the standard Starter terms. The price matches the v1 list.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

As found in this document

As at Fri 9 Oct 2026
  • Date end5 Apr 2025Source: the AI read of this record
  • Date signed2 Apr 2024Source: the AI read of this record
  • Date start6 Apr 2024Source: the AI read of this record
  • Price£19,500Source: the AI read of this record
  • Availability99.5%Source: the AI read of this record
  • P1 first response4 business hoursSource: the AI read of this record
  • Service credit5% of monthly fee for availability breachesSource: the AI read of this record
  • Data refreshComplete by 07:00 customer local time each business daySource: the AI read of this record
  • Payment termsNet 30 daysSource: the AI read of this record
  • Annual fee£19,500 in advanceSource: the AI read of this record
  • Licensed users15Source: the AI read of this record

Body

Tannahill Systems, Order Form (signed)

Order Date: 2 Apr 2024

Customer Details

Customer: Tannahill Systems Service commencement: 6 Apr 2024 Service end: 5 Apr 2025 Subscription tier: Starter Licensed users: 15

Renewal Order Summary

ItemSKUUnit PriceQtyDiscountNet Amount
B-Glass – StarterSUB-STARTER£20k1,£20k

Total contract value: £20k Annual recurring revenue: £20k Payment terms: Net 30 days

Service Commitments

  • Availability: 99.5%
  • P1 first response: 4 business hours
  • Service credit: 5% of monthly fee for availability breaches
  • Data refresh: Complete by 07:00 customer local time each business day

Notes

This renewal order continues the Customer's subscription for the period from 6 Apr 2024 to 5 Apr 2025 on the terms of the Master Services Agreement and Data Processing Agreement previously executed between the parties. The Customer shall pay the annual fee of £20k in advance, in accordance with the payment terms above.


For and on behalf of BG-Demo Limited:

Chief Executive Officer

2 Apr 2024

Read the whole document (1,268 characters)

For and on behalf of Tannahill Systems:

Chief Executive Officer

2 Apr 2024

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