Tannahill Systems - Master Services Agreement v2
Documentdraft Tannahill Systems · contract · draft · 21 Feb 2023
Draft Starter-tier MSA between BG-Demo Limited and Tannahill Systems, 12 months from 6 Apr 2023. Availability 99.5%, P1 first response 4 business hours, subscription £18k after 10% discount. Unsigned: it binds no one.
What it says
What this says
As at Fri 9 Oct 2026Draft Starter-tier MSA between BG-Demo Limited and Tannahill Systems, 12 months from 6 Apr 2023. Availability 99.5%, P1 first response 4 business hours, subscription £18k after 10% discount. Unsigned: it binds no one.
What it is: a version 2 draft master services agreement for B-Glass (Starter tier), marked "DRAFT VERSION" and stored as draft. It says it "requires execution by both parties to create a binding contract".
Commits (if executed): subscription £18k after a 10% discount on £20k, implementation £6,000, total contract value £24k, billed annual in advance, Net 30. Service levels are 99.5% availability, 4 business hours P1 response and a 5% service credit for availability breaches.
Unusual: renewal on 6 Apr 2024 unless written notice of non-renewal is given at least 90 days before term end.
Not settled: the document shows no signatory, no signature date and no executed copy. Any executed order form would override these figures, and the evidence does not show one.
As found in this document
As at Fri 9 Oct 2026- Date end5 Apr 2024Source: the AI read of this record
- Date renewal6 Apr 2024Source: the AI read of this record
- Date start6 Apr 2023Source: the AI read of this record
- Price£17,550Source: the AI read of this record
- Availability SLA99.5%Source: the AI read of this record
- P1 first response time4 business hoursSource: the AI read of this record
- Service credit5% of monthly subscription fee for availability SLA breachesSource: the AI read of this record
- Data refreshComplete by 07:00 customer local time each business daySource: the AI read of this record
- Subscription price£17,550 (£19,500 less 10% discount)Source: the AI read of this record
- Implementation£6,000 (Starter, 4 weeks, up to 4 connectors)Source: the AI read of this record
- Total Contract Value£23,550Source: the AI read of this record
- Billing frequencyAnnual, in advanceSource: the AI read of this record
- Payment termsNet 30Source: the AI read of this record
- Non-renewal noticeat least 90 days prior to the end of the termSource: the AI read of this record
The document
Body
Tannahill Systems, Master Services Agreement
DRAFT VERSION
Parties
Provider: BG-Demo Limited Customer: Tannahill Systems Effective date: 6 Apr 2023 Contract term: 12 months, ending 5 Apr 2024
Services
The Provider will supply B-Glass (Starter tier) including data integration, queryable analytics layer, user access and support.
Pricing
| Item | Unit Price | Qty | Discount | Net |
|---|---|---|---|---|
| B-Glass – Starter | £20k | 1 | 10% | £18k |
| Implementation – Starter (4 weeks, up to 4 connectors) | £6,000 | 1 | , | £6,000 |
| Total Contract Value | £24k |
Annual recurring revenue: £18k Billing frequency: Annual, in advance Payment terms: Net 30
Service Levels
- Availability SLA: 99.5%
- P1 first response time: 4 business hours
- Service credit: 5% of monthly subscription fee for availability SLA breaches
- Data refresh: Complete by 07:00 customer local time each business day
Payment and Renewal
Read the whole document (1,381 characters)
The Customer shall pay the total contract value of £24k in accordance with the payment terms above. The subscription shall renew on 6 Apr 2024 unless either party provides written notice of non-renewal at least 90 days prior to the end of the term.
Note: This document is a draft and requires execution by both parties to create a binding contract.
Unusual terms
As at Fri 9 Oct 2026- 10% first-term discount
- auto-renewal on 6 Apr 2024 unless 90 days' notice
- draft, unsigned