What it says
What this says
As at Fri 9 Oct 2026Executed Growth order form for Kesselfeld Software, dated 24 Dec 2025. Net subscription £48k a year after a 5% discount, availability 99.5%, P1 first response 1 business hour, term 7 Jan 2026 to 6 Jan 2027.
What it is: an order form between BG-Demo Ltd and Kesselfeld Software for the Growth subscription plus an 8-week implementation. It is dated 24 Dec 2025 by both sides and is filed as executed.
Commits: the fee is £50k less 5%, giving £48k, plus £12k implementation, for a Total Contract Value of £60k. Service levels are "99.5% uptime excluding scheduled maintenance" and "P1 First Response: 1 business hour".
Unusual: the Contact field reads "Berlin" and no signatory is named. Connectors must be live "within the agreed timescale", with no day count.
Not settled: the text does not say whether the 5% discount continues after the first term, and it has no renewal or notice clause. It also does not say what timescale was agreed for the connectors.
As found in this document
As at Fri 9 Oct 2026- Date end6 Jan 2027Source: the AI read of this record
- Date signed24 Dec 2025Source: the AI read of this record
- Date start7 Jan 2026Source: the AI read of this record
- Price£47,500Source: the AI read of this record
- Subscription fee£50,000 unit price, 5% discount, £47,500 net amountSource: the AI read of this record
- Implementation fee£12,000 (8 weeks, up to 8 connectors)Source: the AI read of this record
- Total Contract Value£59,500Source: the AI read of this record
- Term7 Jan 2026 to 6 Jan 2027Source: the AI read of this record
- Billing FrequencyAnnual in advanceSource: the AI read of this record
- Payment Terms30 days from invoiceSource: the AI read of this record
- Availability99.5% uptime excluding scheduled maintenanceSource: the AI read of this record
- P1 First Response1 business hourSource: the AI read of this record
- Service Credit10% of monthly subscription fee for each calendar month in which availability falls below 99.5%Source: the AI read of this record
- Connector deliveryAll promised connectors shall be live within the agreed timescaleSource: the AI read of this record
- Allowances40 users; up to 8 connectors (hard limit)Source: the AI read of this record
The document
Body
Order Form
Kesselfeld Software, B-Glass Growth Tier
1. Parties and Services
| Customer Name | Kesselfeld Software |
| Country | Germany |
| Contact | Berlin |
| Provider | BG-Demo Ltd |
| Service | B-Glass subscription and implementation |
2. Services and Fees
| Description | SKU | Quantity | Unit Price | Discount | Net Amount |
|---|---|---|---|---|---|
| B-Glass – Growth | SUB-GROWTH | 1 | £50k | 5% | £48k |
| Implementation – Growth (8 weeks, up to 8 connectors) | IMP-GROWTH | 1 | £12k | 0% | £12k |
| Total Contract Value | £60k |
3. Subscription Details
Tier: Growth
Annual Recurring Revenue: £48k
Billing Frequency: Annual in advance
Payment Terms: 30 days from invoice
Term: 7 Jan 2026 to 6 Jan 2027
4. Growth Tier Features
- User allowance: 40 users
- Data connectors: up to 8 connectors (hard limit)
- Features: Pages, chat, search, dashboards builder
- Support: Quarterly business reviews
- Availability: 99.5%
5. Implementation
Read the whole document (1,836 characters)
The implementation fee of £12k covers up to 8 weeks of service, including configuration of up to 8 connectors. All promised connectors shall be live within the agreed timescale.
6. Service Levels
Availability: 99.5% uptime excluding scheduled maintenance
P1 First Response: 1 business hour
Service Credit: 10% of monthly subscription fee for each calendar month in which availability falls below 99.5%
7. Payment
Payment is due within 30 days of invoice. Invoices will be issued at the commencement of the term and annually thereafter.
For BG-Demo Ltd:
________________________ Authorised Representative Dated: 24 Dec 2025
For Kesselfeld Software:
________________________ Authorised Representative Dated: 24 Dec 2025
Unusual terms
As at Fri 9 Oct 2026- 5% discount on the Growth subscription
- Connector delivery 'within the agreed timescale' with no day count
- Contact field reads Berlin, not a named person
- No named signatories, only Authorised Representative