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Pemaquid Analytics - Order Form (signed)

Documentexecuted

Pemaquid Analytics logo Pemaquid Analytics · order form · executed · 29 Sep 2026

Executed order form dated 29 Sep 2026 adding two packs of 10 users to the Growth subscription at an annual recurring charge of £8,000. Availability 99.5%, P1 first response 1 business hour. Term runs 30 Sep 2026 to 31 Mar 2027.

What it says

What this says

As at Fri 9 Oct 2026

Executed order form dated 29 Sep 2026 adding two packs of 10 users to the Growth subscription at an annual recurring charge of £8,000. Availability 99.5%, P1 first response 1 business hour. Term runs 30 Sep 2026 to 31 Mar 2027.

What it is: an executed add-on order form under the Master Services Agreement. It adds user capacity to the Growth subscription and does not change the tier.

Commits: two lines of ADD-USERS-10 at £4,000 each, £8,000 annual, 0% discount, billed annually in GBP with payment 30 days from the invoice date. Availability is 99.5% and P1 first response is 1 business hour.

Unusual: the total contract value of £4,011 covers only the part year to 31 Mar 2027, while £8,000 is the charge for each full year. The end date matches the Growth subscription, so the users renew with it.

Not settled: the customer signatory is shown only as "Authorised signatory", so the evidence does not show who signed for Pemaquid Analytics. The nightly refresh target is left to the Master Services Agreement.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

As found in this document

As at Fri 9 Oct 2026
  • Date end31 Mar 2027Source: the AI read of this record
  • Date renewal31 Mar 2027Source: the AI read of this record
  • Date signed29 Sep 2026Source: the AI read of this record
  • Date start30 Sep 2026Source: the AI read of this record
  • Price£8,000Source: the AI read of this record
  • Availability99.5%Source: the AI read of this record
  • P1 first response1 business hourSource: the AI read of this record
  • Service credit10% of one month's fee for a month in which availability is breachedSource: the AI read of this record
  • Credit basisAvailability onlySource: the AI read of this record
  • Annual recurring charge£8,000Source: the AI read of this record
  • Total contract value for the term£4,011Source: the AI read of this record
  • Billing frequencyannualSource: the AI read of this record
  • Invoice currencyGBPSource: the AI read of this record
  • Payment terms30 days from the invoice dateSource: the AI read of this record

The document

Body

Pemaquid Analytics - Order Form (signed)

Status: Executed Version: 1 Order date: Tuesday 29 September 2026

This order form is made under the Master Services Agreement between BG-Demo and Pemaquid Analytics. It adds user capacity to the existing Growth subscription and is read together with that agreement.

1. Parties

SupplierBG-Demo, London
CustomerPemaquid Analytics, Boston
Customer industryB2B software
BG-Demo account ownerJordan Pike, Account Executive, US
BG-Demo customer success managerHollie Grieve

2. Subscription tier

The customer is on the Growth tier, with 40 licensed users in the subscription. The customer has been a BG-Demo customer since Wednesday 1 April 2026. This order form adds capacity to that subscription and does not change the tier.

3. Order lines

SKUDescriptionQuantityUnit price (annual)DiscountNet (annual)Recurring
ADD-USERS-10Additional 10 users2£4,0000%£8,000Yes

4. Commercial summary

Read the whole document (2,965 characters)
ItemAmount
Annual recurring charge for this order£8,000
Discount applied0%
Total contract value for the term below£4,011

The total contract value reflects the part of the year between the start date and the end date of this order form. The annual recurring charge is the figure that applies in each full year the lines remain in place.

5. Term

Start date30 Sep 2026
End date31 Mar 2027

The order form ends on the same date as the customer's existing Growth subscription, so the additional users renew together with it.

6. Billing and payment

  1. Billing frequency: annual.
  2. Invoices are issued in GBP.
  3. Payment terms: 30 days from the invoice date.

7. Service levels

The following service levels apply to the subscription, including the additional users.

MeasureCommitment
Availability99.5%
P1 first response1 business hour
Service credit10% of one month's fee for a month in which availability is breached
Credit basisAvailability only

The nightly refresh target is as set out in the Master Services Agreement. Data freshness does not carry a service credit on the Growth tier.

8. General

  1. Except as stated here, the terms of the Master Services Agreement apply.
  2. If this order form and the Master Services Agreement conflict on the lines, price or service levels above, this order form prevails.
  3. The additional users are used within the customer's existing brain, which runs inside the customer's own Snowflake account.

9. Signatures

For BG-DemoFor Pemaquid Analytics
NameJordan PikeAuthorised signatory
TitleAccount Executive, USAuthorised signatory, Pemaquid Analytics
Date signedTuesday 29 September 2026Tuesday 29 September 2026
Documentsmade from

Unusual terms

As at Fri 9 Oct 2026
  • Part-year total contract value of £4,011 against £8,000 annual
  • Term ends with the Growth subscription on 31 Mar 2027
  • Customer signatory shown only as authorised signatory

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

Help

Ask B

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