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Vellacott Payments - Order Form (signed)

Documentexecuted

Vellacott Payments logo Vellacott Payments · order form · executed · 26 Jun 2025

Executed order form dated 26 Jun 2025: Enterprise tier, 10 Jul 2025 to 9 Jul 2026, £99k a year after a 10% first-term discount, plus £30k implementation. Availability 99.9%, P1 first response 0.5 hours, credits for availability and freshness.

What it says

What this says

As at Fri 9 Oct 2026

Executed order form dated 26 Jun 2025: Enterprise tier, 10 Jul 2025 to 9 Jul 2026, £99k a year after a 10% first-term discount, plus £30k implementation. Availability 99.9%, P1 first response 0.5 hours, credits for availability and freshness.

What it is: an executed order form under the master agreement, signed on 26 Jun 2025 by Lewis Kerr for BG-Demo and an unnamed authorised signatory for Vellacott Payments. It sets Enterprise tier terms for one subscription year.

Commits: "The annual recurring amount is £99k", invoiced quarterly in advance and payable within 30 days. Service levels are 99.9% availability, 0.5 hours P1 first response and nightly refresh "Complete by 07:00 customer local time on business days".

Unusual: credits are "earned for both availability and data freshness", at 10% of one month's fee per breach month. The 10% discount applies to the first term only, and the order form prevails over the master agreement on the matters it sets out.

Not settled: the form states no renewal or auto-renewal clause, and the term ended on 9 Jul 2026. It does not show what happened afterwards. It also names Lewis Kerr as account owner in one cell and Sophie Ling in another.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

As found in this document

As at Fri 9 Oct 2026
  • Date end9 Jul 2026Source: the AI read of this record
  • Date signed26 Jun 2025Source: the AI read of this record
  • Date start10 Jul 2025Source: the AI read of this record
  • Price£99,000Source: the AI read of this record
  • TierEnterpriseSource: the AI read of this record
  • Annual recurring subscription£99,000Source: the AI read of this record
  • One-off implementation fee£30,000Source: the AI read of this record
  • Total contract value£129,000Source: the AI read of this record
  • Availability99.9%Source: the AI read of this record
  • P1 first response0.5 hoursSource: the AI read of this record
  • Nightly refreshComplete by 07:00 customer local time on business daysSource: the AI read of this record
  • Service credit10% of one month's fee for each month with a breachSource: the AI read of this record
  • Credit basisAvailability and data freshnessSource: the AI read of this record
  • BillingQuarterly, invoiced quarterly in advanceSource: the AI read of this record
  • Payment terms30 daysSource: the AI read of this record
  • Implementation scopetwelve weeks, security review, up to twelve connectorsSource: the AI read of this record
  • Further connectorssubject to a separate orderSource: the AI read of this record

The document

Body

Vellacott Payments - Order Form (signed)

Status: Executed Order form date: 26 Jun 2025

This order form is made under the master agreement between the parties and, together with it, sets out what the Customer has bought and on what terms.

Parties

SupplierCustomer
NameBG-DemoVellacott Payments
LocationLondonLondon
Account ownerLewis Kerr, Account ExecutiveSophie Ling is BG-Demo's account owner for this account
Customer successDaniel Okafor

Order summary

ItemDetail
TierEnterprise
Subscription start date10 Jul 2025
Subscription end date9 Jul 2026
Billing frequencyQuarterly
Payment terms30 days

Lines

SKUDescriptionQtyUnit priceDiscountNetRecurring
SUB-ENTERPRISEB-Glass – Enterprise1£110k10%£99kYes, annual
IMP-ENTERPRISEImplementation - Enterprise (twelve weeks, security review, up to twelve connectors)1£30k0%£30kNo, one-off

Commercial summary

Read the whole document (2,773 characters)
MeasureAmount
Annual recurring subscription£99k
One-off implementation fee£30k
Total contract value£129k

The total contract value is the subscription for the first term plus the one-off implementation fee. It is not an annual price. The annual recurring amount is £99k. The discount of 10% applies to the subscription line for the first term only.

Service levels

MeasureCommitment
Availability99.9%
P1 first response0.5 hours
Nightly refreshComplete by 07:00 customer local time on business days
Service credit10% of one month's fee for each month with a breach
Credit basisAvailability and data freshness

Service credits under this order form are earned for both availability and data freshness.

Terms

  1. The subscription runs from 10 Jul 2025 to 9 Jul 2026 and is invoiced quarterly in advance.
  2. Invoices are payable within 30 days of the invoice date.
  3. The implementation covers the security review support and the connectors named in the implementation line. Any further connectors are subject to a separate order.
  4. Prices are stated in pounds sterling and exclude VAT, which is added at the prevailing rate.
  5. This order form is governed by the master agreement. If they conflict on the matters set out here, this order form prevails.

Signatures

Signed by the duly authorised representatives of the parties on 26 Jun 2025.

For Vellacott PaymentsFor BG-Demo
NameAuthorised signatoryLewis Kerr
TitleAuthorised signatory of Vellacott PaymentsAccount Executive
Date26 Jun 202526 Jun 2025
Documentsmade from

Unusual terms

As at Fri 9 Oct 2026
  • 10% discount on first term only
  • credits for availability and data freshness
  • quarterly billing in advance
  • order form prevails over master agreement
  • two different account owners named

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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