Grisedale Search & Selection - Order Form (signed)
Documentexecuted Grisedale Search & Selection · order form · executed · 25 Apr 2025
Executed order form renewing the Starter subscription for one year, 1 May 2025 to 30 Apr 2026, at £20k annual with no discount. Availability 99.5%, P1 first response 4 business hours, credit 5% of one month's fee for availability only.
What it says
What this says
As at Fri 9 Oct 2026Executed order form renewing the Starter subscription for one year, 1 May 2025 to 30 Apr 2026, at £20k annual with no discount. Availability 99.5%, P1 first response 4 business hours, credit 5% of one month's fee for availability only.
What it is: an executed order form under the MSA that "renews and continues the Starter subscription that began on 1 May 2024". It is signed 25 Apr 2025 by Priya Raman for BG-Demo and an Operations Manager for the customer.
Commits: £20k annual, billed annually in advance, 30 days from invoice date, 15 licensed users, with the standard Starter connector allowance. Service levels are 99.5% availability and a nightly refresh complete by 07:00 customer local time on business days.
Unusual: nothing off the standard Starter terms. Credits are for availability only, and data freshness is not credited.
Not settled: the term ended 30 Apr 2026, before the as-of date. The document does not show any later renewal, and the customer signatory is not named beyond the title.
As found in this document
As at Fri 9 Oct 2026- Date end30 Apr 2026Source: the AI read of this record
- Date signed25 Apr 2025Source: the AI read of this record
- Date start1 May 2025Source: the AI read of this record
- Price£19,500Source: the AI read of this record
- Availability99.5%Source: the AI read of this record
- P1 first response4 business hoursSource: the AI read of this record
- Nightly refreshComplete by 07:00 customer local time on business daysSource: the AI read of this record
- Service credit5% of one month's feeSource: the AI read of this record
- Credit basisAvailability onlySource: the AI read of this record
- Price£19,500 annual, no discountSource: the AI read of this record
- Billing frequencyAnnual, in advanceSource: the AI read of this record
- Payment terms30 days from invoice dateSource: the AI read of this record
- Licensed users15Source: the AI read of this record
Body
Order Form: Grisedale Search & Selection
Status: Executed Version: 1 Date of signature: 25 Apr 2025
This Order Form is issued under the Master Services Agreement between BG-Demo and Grisedale Search & Selection and forms part of it. It renews and continues the Starter subscription that began on 1 May 2024.
1. Parties
| Supplier | Customer | |
|---|---|---|
| Organisation | BG-Demo | Grisedale Search & Selection |
| Location | London | Manchester |
| Account owner | Priya Raman, Account Executive | Operations Manager (day-to-day contact) |
| Customer success | Marcus Bell | n/a |
2. Subscription
| SKU | Description | Qty | Unit price (annual) | Discount | Net (annual) | Recurring |
|---|---|---|---|---|---|---|
| SUB-STARTER | B-Glass – Starter | 1 | £20k | None | £20k | Yes |
Licensed users: 15
Connectors: the standard Starter connector allowance applies.
Included features: pages, chat and search, with the standard six-monthly check-in.
3. Term
| Item | Detail |
|---|---|
| Start date | 1 May 2025 |
| End date | 30 Apr 2026 |
| Length | One year |
4. Fees and billing
Read the whole document (2,402 characters)
| Item | Detail |
|---|---|
| Annual recurring revenue (contracted) | £20k |
| Total contract value | £20k |
| Billing frequency | Annual, in advance |
| Payment terms | 30 days from invoice date |
| Currency | GBP |
No discount applies to this term.
5. Service levels
| Measure | Commitment |
|---|---|
| Availability | 99.5% |
| P1 first response | 4 business hours |
| Nightly refresh | Complete by 07:00 customer local time on business days |
| Service credit | 5% of one month's fee |
| Credit basis | Availability only |
Service credits under this Order Form are earned for availability breaches only. Data freshness is not a credited measure on the Starter tier.
6. General
- This Order Form is governed by the Master Services Agreement.
- Where this Order Form and any earlier draft or quotation differ, this executed Order Form prevails.
- Any change to the lines, term or service levels must be agreed in writing by both parties.
7. Signatures
Signed by the authorised signatories of both parties on 25 Apr 2025.
| For BG-Demo | For Grisedale Search & Selection |
|---|---|
| Name: Priya Raman | Name: Authorised signatory |
| Title: Account Executive | Title: Operations Manager |
| Date: 25 Apr 2025 | Date: 25 Apr 2025 |