Grisedale Search & Selection - Order Form (signed)
Documentexecuted Grisedale Search & Selection · order form · executed · 17 Apr 2024
Executed Starter order form between BG-Demo and Grisedale Search & Selection, signed 17 Apr 2024. Subscription £20k per year plus £6,000 one-off implementation, 99.5% availability, P1 first response 4 business hours. Term ended 30 Apr 2025.
What it says
What this says
As at Fri 9 Oct 2026Executed Starter order form between BG-Demo and Grisedale Search & Selection, signed 17 Apr 2024. Subscription £20k per year plus £6,000 one-off implementation, 99.5% availability, P1 first response 4 business hours. Term ended 30 Apr 2025.
What it is: an executed order form under the BG-Demo Master Services Agreement, covering the Starter subscription and a four-week implementation. It states that it "supersedes any earlier draft of the order form held in the same folder".
Commits: annual billing in advance, payment 30 days from the invoice date, availability of 99.5%, P1 first response of 4 business hours, and a nightly refresh complete by 07:00 customer local time on business days. The service credit is 5% of one month's fee, for availability only.
Unusual: the term is fixed and renews "only by agreement of both parties", so there is no automatic renewal. No discount applies.
Not settled: the document does not show what was agreed at or after the 30 Apr 2025 end date. It does not name the customer signatory, and the renewal price is not stated.
As found in this document
As at Fri 9 Oct 2026- Date end30 Apr 2025Source: the AI read of this record
- Date signed17 Apr 2024Source: the AI read of this record
- Date start1 May 2024Source: the AI read of this record
- Price£19,500Source: the AI read of this record
- Availability99.5%Source: the AI read of this record
- P1 first response4 business hoursSource: the AI read of this record
- Nightly refreshComplete by 07:00 customer local time on business daysSource: the AI read of this record
- Service credit5% of one month's fee, for availability onlySource: the AI read of this record
- Annual recurring subscription£19,500Source: the AI read of this record
- One-off implementation fee (fixed)£6,000Source: the AI read of this record
- Total contract value£25,500Source: the AI read of this record
- Billing frequencyannual, in advanceSource: the AI read of this record
- Payment terms30 days from the invoice dateSource: the AI read of this record
The document
Body
Order Form: Grisedale Search & Selection
Status: Executed Signed: 17 Apr 2024 Subscription start: 1 May 2024
This order form is made under the BG-Demo Master Services Agreement between the two parties below. It records the subscription and implementation that Grisedale Search & Selection has bought, and it governs the commercial terms for the term stated.
Parties
| Supplier | BG-Demo, London |
| Customer | Grisedale Search & Selection, Manchester |
| Customer industry | Recruitment |
| BG-Demo account owner | Priya Raman, Account Executive |
| BG-Demo customer success manager | Marcus Bell |
Order lines
| SKU | Description | Qty | Unit price | Discount | Net | Recurring |
|---|---|---|---|---|---|---|
| SUB-STARTER | B-Glass – Starter | 1 | £20k | 0% | £20k | Yes, annual |
| IMP-STARTER | Implementation – Starter (4 weeks, up to 4 connectors) | 1 | £6,000 | 0% | £6,000 | No, one-off |
Commercial summary
| Item | Amount |
|---|---|
| Annual recurring subscription | £20k |
| One-off implementation fee (fixed) | £6,000 |
| Total contract value | £26k |
Read the whole document (2,929 characters)
The total contract value is the subscription for the first term plus the one-off implementation fee. Only the subscription recurs. No discount applies to either line.
Term
- Tier: Starter
- Start date: 1 May 2024
- End date: 30 Apr 2025
- The subscription renews only by agreement of both parties at the end of the term, and BG-Demo's customer success manager will open the renewal conversation ahead of the end date.
Billing and payment
- Billing frequency: annual, in advance.
- The implementation fee is invoiced as a one-off charge.
- Payment terms: 30 days from the invoice date.
- All amounts are in pounds sterling and exclude VAT where VAT applies.
Service levels
| Measure | Commitment |
|---|---|
| Availability | 99.5% |
| P1 first response | 4 business hours |
| Nightly refresh | Complete by 07:00 customer local time on business days |
| Service credit | 5% of one month's fee, for availability only |
Service credits under this order form relate to availability. They do not extend to data freshness.
Scope notes
- The Starter tier covers one team, with pages, chat and search over the connected sources.
- The implementation covers connecting up to four sources and mapping their fields so that the first refresh lands cleanly.
- Users and connectors above the Starter allowances are available as add-ons and would be agreed in writing.
Signatures
Signed for and on behalf of the parties on 17 Apr 2024.
| BG-Demo | Grisedale Search & Selection | |
|---|---|---|
| Name | Priya Raman | Authorised signatory |
| Title | Account Executive | Authorised signatory for the customer |
| Date | 17 Apr 2024 | 17 Apr 2024 |
This executed copy supersedes any earlier draft of the order form held in the same folder.
Unusual terms
As at Fri 9 Oct 2026- Renews only by agreement of both parties
- Service credit covers availability only, not data freshness