Pentreath Cold Chain - Renewal Proposal v1
Documentdraft Pentreath Cold Chain · renewal_proposal · draft · 2024-10-18
Internal draft renewal proposal dated 18 Oct 2024 for a further annual Growth term from 27 Dec 2024. It proposes an annual price of £48k for 50 licensed users, billed annually in advance. The price is unconfirmed and the draft has not gone to the customer.
What it says
What this says
Current to 11 Oct 26Internal draft renewal proposal dated 18 Oct 2024 for a further annual Growth term from 27 Dec 2024. It proposes an annual price of £48k for 50 licensed users, billed annually in advance. The price is unconfirmed and the draft has not gone to the customer.
What it is: a draft renewal proposal written by Tom Ashdown for internal review. It says "Draft", for internal review before it goes to the customer.
Commits: nothing yet. It proposes a Growth renewal at an annual price of £48k, billed "Annual, in advance, on standard payment terms", with no implementation fee. It states current contracted annual recurring revenue of £43k and a term ending 27 Dec 2024.
Unusual: the draft does not state the Growth service levels, only that they stay standard. It also gives no discount or notice terms.
Not settled: the price ("The figures above are for review and I will confirm them"), the customer signatory, and Daniel Okafor's value summary. The evidence does not show whether it was sent or whether a renewal order form was executed. The draft is dated 2024, so it is stale against the 2026 as-of date.
As found in this document
Current to 9 Oct 26- Date start27 Dec 2024Source: object_read:doc_081_010
- Price£47,500Source: object_read:doc_081_010
- Annual price£47,500Source: object_read:doc_081_010
- Deal amount£47,500Source: object_read:doc_081_010
- BillingAnnual, in advance, on standard payment termsAnnual, in advance, on standard payment terms · Source: object_read:doc_081_010
- Licensed users50Source: object_read:doc_081_010
- Implementation feeThere is no implementation fee, because the brain is already live.There is no implementation fee, because the brain is already live. · Source: object_read:doc_081_010
The document
Body
Pentreath Cold Chain - Renewal Proposal v1
Draft, for internal review before it goes to the customer.
Prepared by Tom Ashdown, Account Executive, BB-Demo Date: 18 Oct 2024 Customer success manager: Daniel Okafor
1. Context
Pentreath Cold Chain, a temperature-controlled storage and distribution business based in Bristol, has used the BB-Demo company brain on the Growth tier since 28 Dec 2023. The current term ends on 27 Dec 2024, and contracted annual recurring revenue is currently £43k.
The brain gives account managers one view of each client's temperature-excursion tickets, orders and contract reviews. Adoption has kept moving the right way: average active users are now around twelve, up by about a fifth on the prior quarter. There are no open support tickets and no overdue invoices.
2. What we are proposing
Renew the Growth subscription for a further annual term, starting when the current term ends on 27 Dec 2024.
| Item | Proposal |
|---|---|
| Tier | Growth |
| Licensed users | 50 |
| Deal type | Renewal |
| Annual price | £48k |
| Deal amount | £48k |
| Billing | Annual, in advance, on standard payment terms |
Read the whole document (2,575 characters)
The renewal price of £48k is an annual subscription price. There is no implementation fee, because the brain is already live.
3. What stays the same
- The Growth tier, including the dashboards builder and quarterly business reviews.
- The standard Growth service levels for availability and support response.
- The existing connectors and the way the brain runs inside the customer's own Snowflake account.
4. What we would like to do in the new term
- Bring the two satellite depots fully into day-to-day use.
- Build more dashboards so the weekly client review runs from one place.
- Keep the quarterly reviews going, with a usage and value summary each time.
5. Open points for this draft
- Confirm the final price and any term changes with the customer before this leaves BB-Demo. The figures above are for review and I will confirm them.
- Daniel to add a short value summary from the recent reviews.
- Agree who at Pentreath Cold Chain signs the order form.
6. Next steps
| Step | Owner | Timing |
|---|---|---|
| Internal review of this draft | Tom Ashdown and Daniel Okafor | This week |
| Share the proposal with the customer | Tom Ashdown | After review |
| Walk through the proposal on a call | Tom Ashdown with Daniel Okafor | Next week |
| Issue the renewal order form | Tom Ashdown | Well before 27 Dec 2024 |
Leave that with me and I'll keep Daniel in the loop.
Best, Tom
Unusual terms
Current to 9 Oct 26- Draft price unconfirmed
- Renewal price above current contracted ARR of £43,100