Trevanion Marine - Proposal
Documentfinal Trevanion Marine · proposal · final · 6 Nov 2023
Proposal dated 6 Nov 2023 from Tom Ashdown for the Starter tier: £6,000 implementation and £20k annual subscription, £26k for year 1. It quotes 99.5% availability and a 4-hour first response. It is a proposal, not executed paper.
What it says
What this says
As at Fri 9 Oct 2026Proposal dated 6 Nov 2023 from Tom Ashdown for the Starter tier: £6,000 implementation and £20k annual subscription, £26k for year 1. It quotes 99.5% availability and a 4-hour first response. It is a proposal, not executed paper.
What it is: a sales proposal for Trevanion Marine, prepared by Tom Ashdown, Account Executive. It sets out the Starter tier and refers to an attached Order Form and Master Service Agreement, which are not in this file.
Commits: "99.5% uptime SLA; service credit of 5% of one month's fee for each month with an outage" and first response "within 4 business hours". Nightly completion by 07:00 customer local time, and connectors "live within 10 business days of project start".
Unusual: the term is one year from implementation go-live, with automatic renewal unless 90 days' written notice is given. Payment is Net 30 days, with the subscription due in advance on each anniversary.
Not settled: the file does not show whether the proposal was accepted, who signed, or the signed price. The executed order form decides contracted terms, and the stored status of final does not make this a contract.
As found in this document
As at Fri 9 Oct 2026- Price£19,500Source: the AI read of this record
- Availability99.5% uptime SLA; service credit of 5% of one month's fee for each month with an outageSource: the AI read of this record
- Support first responseFirst response to critical issues within 4 business hours, during UK business hoursSource: the AI read of this record
- Data freshnessNightly completion by 07:00 customer local time on all business daysSource: the AI read of this record
- Connector deliveryConnectors will be live within 10 business days of project start.Source: the AI read of this record
- Implementation fee£6,000Source: the AI read of this record
- Annual subscription£19,500Source: the AI read of this record
- Year 1 total£25,500Source: the AI read of this record
- Renewal noticeAutomatic unless 90 days' written notice is given before the anniversary dateSource: the AI read of this record
- Payment termsNet 30 days from invoice; annual subscription due in advance on each anniversarySource: the AI read of this record
The document
Body
Trevanion Marine, Proposal
Proposal Details
Prepared for: Trevanion Marine Date: 6 Nov 2023 Prepared by: Tom Ashdown, Account Executive, BG-Demo
Overview
Trevanion Marine manages a boatyard and marine-engineering business across several locations. This proposal describes how BG-Demo's Starter tier will connect your operations, customer and financial systems so your team can find information quickly without moving between multiple tools.
The Offering
Starter Tier Subscription
BG-Demo is an AI-queryable data layer that runs securely inside your own Snowflake account, connecting your CRM, scheduling software, invoicing system and email. The Starter tier includes:
- Up to 15 users (soft limit)
- 4 data connectors
- Chat, search and pages interface for natural-language queries
- Nightly data refresh by 07:00 UK time, every business day
- 99.5% availability SLA with 4-hour first response on support issues
- Six-monthly check-ins to review usage and value
- Annual subscription, billed in advance
Implementation
Read the whole document (2,729 characters)
Our implementation team will spend four weeks building your connectors, validating your data, configuring initial pages and dashboards, and training your admin team.
Pricing
| Component | Amount |
|---|---|
| Implementation (four weeks) | £6,000 |
| Annual subscription (Starter tier) | £20k |
| Year 1 total | £26k |
All prices are in GBP and exclude VAT.
Service Levels
- Availability: 99.5% uptime SLA; service credit of 5% of one month's fee for each month with an outage
- Support: First response to critical issues within 4 business hours, during UK business hours
- Data freshness: Nightly completion by 07:00 customer local time on all business days
Term and Renewal
- Initial term: One year from implementation go-live
- Renewal: Automatic unless 90 days' written notice is given before the anniversary date
- Payment terms: Net 30 days from invoice; annual subscription due in advance on each anniversary
Implementation Timeline
- Week 1: Connector configuration and data mapping
- Week 2: Initial pages and dashboards, first admin training
- Week 3: Testing and validation
- Week 4: Go-live support and handover
Connectors will be live within 10 business days of project start.
Next Steps
- Confirm the four connectors you wish to include
- Review and sign the attached Order Form and Master Service Agreement
- Provide your Snowflake administrator contact and account details
- We will send a project kick-off calendar invite within one week
Tom Ashdown Account Executive, BG-Demo
Unusual terms
As at Fri 9 Oct 2026- Automatic renewal with 90 days' written notice
- Connectors live within 10 business days of project start
- Initial term runs from implementation go-live