Trevanion Marine - Proposal v1
Documentdraft Trevanion Marine · proposal · draft · 1 Nov 2023
Draft proposal dated 1 Nov 2023 for the Starter tier: 99.5% availability, 4-hour first response, £20k annual subscription plus £6,000 implementation, £26k total for Year 1. It is unsigned and not a contract.
What it says
What this says
As at Fri 9 Oct 2026Draft proposal dated 1 Nov 2023 for the Starter tier: 99.5% availability, 4-hour first response, £20k annual subscription plus £6,000 implementation, £26k total for Year 1. It is unsigned and not a contract.
What it is: a draft proposal from Tom Ashdown, Account Executive, to Trevanion Marine, marked "Draft" in its text and stored as draft. It covers the Starter tier on the customer's Snowflake account.
Commits: nothing binding. It states "99.5% availability SLA with 4-hour first response on support tickets", nightly refresh by 07:00 local time on business days, and an annual subscription invoiced in advance. Pricing is £6,000 implementation and £20k annual subscription, £26k total for Year 1, excluding VAT.
Unusual: nothing off the standard Starter terms. The figures match the v1 list prices.
Not settled: the document does not show whether the customer accepted, which four connectors were chosen, or what was signed. An executed order form, if one exists, supersedes these figures. The proposal refers to an attached Master Service Agreement that is not in this file.
As found in this document
As at Fri 9 Oct 2026- Price£25,500Source: the AI read of this record
- Availability99.5% availability SLASource: the AI read of this record
- P1 first response4-hour first response on support ticketsSource: the AI read of this record
- Data refreshNightly data refresh by 07:00 local time, business daysSource: the AI read of this record
- Annual subscription£19,500, invoiced in advanceSource: the AI read of this record
- Implementation£6,000, four weeksSource: the AI read of this record
- Total, Year 1£25,500, excludes VATSource: the AI read of this record
Body
Trevanion Marine, Proposal v1
Draft
Proposal Details
Prepared for: Trevanion Marine Date: 1 Nov 2023 Prepared by: Tom Ashdown, Account Executive, BG-Demo
Overview
This draft proposal outlines BG-Demo's Starter tier for Trevanion Marine. The Starter tier connects your core business systems and gives your operations team a single place to search and answer questions across scheduling, invoices, customer records and service history.
The Offering
Starter Tier Subscription
BG-Demo runs inside your Snowflake account and connects the systems you already use. The Starter tier includes:
- Up to 15 users (soft limit)
- 4 data connectors
- Chat, search and pages interface
- Nightly data refresh by 07:00 local time, business days
- 99.5% availability SLA with 4-hour first response on support tickets
- Six-monthly check-ins
- Annual subscription, invoiced in advance
Implementation
Four weeks of our implementation team's time to build your connectors, set up dashboards and train your admins.
Pricing
Read the whole document (1,455 characters)
| Item | Cost |
|---|---|
| Implementation | £6,000 |
| Annual subscription | £20k |
| Total, Year 1 | £26k |
Excludes VAT.
Next Steps
- Confirm the four connectors you want to start with
- Review the attached Master Service Agreement
- Let me know if you have any questions
Tom Ashdown Account Executive, BG-Demo