Kilcarra Medical - Proposal v1
Documentdraft Kilcarra Medical · proposal · draft · 4 Sep 2026
Draft Starter proposal v1 dated 4 Sep 2026 from Matteo Ricci. Prices an annual subscription of £22k and one-off implementation of £6,000, £28k for Year 1. States nightly refresh by 07:00 Irish time but no availability percentage or P1 response time.
What it says
What this says
As at Fri 9 Oct 2026Draft Starter proposal v1 dated 4 Sep 2026 from Matteo Ricci. Prices an annual subscription of £22k and one-off implementation of £6,000, £28k for Year 1. States nightly refresh by 07:00 Irish time but no availability percentage or P1 response time.
What it is: a draft first proposal for the Starter tier, written by Matteo Ricci, Account Executive. It is not an order form and binds nobody.
Commits: the annual subscription is £22k, paid in advance, and implementation is £6,000, due on signing. Implementation runs four weeks, the term is twelve months from go-live, and renewal needs ninety days' notice.
Unusual: the availability line reads "Our standard availability commitment across all Growth tier deployments". This is a Starter proposal, so the commitment is unclear and no percentage is given.
Not settled: P1 response time, service credits and any discount are not stated. The text does not show a customer signatory, a signing date or an executed order form.
As found in this document
As at Fri 9 Oct 2026- Price£22,000Source: the AI read of this record
- Annual subscription£22,000Source: the AI read of this record
- Implementation (one-off)£6,000Source: the AI read of this record
- Total Year 1£28,000Source: the AI read of this record
- BillingAnnual subscription is paid in advance. Implementation is due upon signing.Source: the AI read of this record
- Data refreshNightly refresh by 07:00 Irish time, every business daySource: the AI read of this record
- AvailabilityOur standard availability commitment across all Growth tier deploymentsSource: the AI read of this record
- TermTwelve months from go-liveSource: the AI read of this record
- Renewal noticeNinety days' notice required; price and terms subject to renewal negotiationSource: the AI read of this record
- Implementation timeFour weeksSource: the AI read of this record
The document
Body
Kilcarra Medical, Proposal v1
Version: 1 Date: 4 September 2026 Status: Draft
Executive Summary
This proposal outlines BG-Demo's Starter tier offering for Kilcarra Medical. B-Glass will give your teams a single AI-queryable layer over your CRM, calls, emails, product usage and finance data, built and run inside your own Snowflake account.
Your Business Context
Kilcarra Medical distributes medical devices across Ireland and is evaluating tools to improve visibility across your sales, support and operations data. You require a solution that is cost-effective, easy to implement and capable of growth.
Solution Overview: Starter Tier
Starter is designed for one team or division. It includes:
Read the whole document (3,298 characters)
- Users: Fifteen users (soft limit; additional users available as an add-on)
- Connectors: Four data connectors (hard limit), for example your CRM, calls, emails and finance system
- Features: Pages (custom queries), chat (conversational search) and search (full-text search across all connected data)
- Support: Email support with six-monthly check-in calls
- Data refresh: Nightly refresh by 07:00 Irish time, every business day
- Availability: Our standard availability commitment across all Growth tier deployments
Implementation
| Item | Duration | Details |
|---|---|---|
| Kickoff and planning | One week | We meet your team, audit your data, and design connector architecture |
| Connector setup | Two to three weeks | We configure your four connectors and validate data flows. Any required adjustments to source systems are handled by your IT team. |
| User provisioning and training | One week | We invite users, run a training session and provide documentation. Your admins take over day-to-day user management. |
| Total implementation time | Four weeks | Go-live is targeted for end of week four. |
Implementation is led by our Solutions Engineer. Configuration is done in your Snowflake account; we do not host your data.
Pricing
| Item | Amount |
|---|---|
| Annual subscription | £22k |
| Implementation (one-off) | £6,000 |
| Total Year 1 | £28k |
Annual subscription is paid in advance. Implementation is due upon signing.
Terms
- Term: Twelve months from go-live
- Renewal: Ninety days' notice required; price and terms subject to renewal negotiation
- Add-ons available: Additional users, additional connectors, Premium support, on-site training day, Sandbox (test environment)
Data Security
- Your data remains in your own Snowflake account in your chosen region
- All data in transit is encrypted (TLS 1.2+)
- Single Sign-On (SSO) is available as an Enterprise-only feature; Starter uses email login
- Full audit logging of user access is available
- BG-Demo is SOC 2 Type II certified and GDPR compliant
- Data Processing Addendum (DPA) included
Next Steps
We propose:
- You review this proposal and raise any questions
- We schedule a brief security discussion (if required)
- You sign the order form
- Implementation begins within five business days
We would like to move to contract by end of the month if possible. Please let us know your timeline and any questions.
Best regards Matteo Ricci Account Executive, BG-Demo
Unusual terms
As at Fri 9 Oct 2026- Availability refers to Growth tier deployments, no figure given
- Term runs from go-live, not signing
- No P1 response time or service credits stated