Stourleigh Logistics - Proposal
Documentfinal Stourleigh Logistics · proposal · final · 28 May 2026
Proposal from Sophie Ling dated 28 May 2026 for the Starter tier at £22k annual subscription plus £6,000 implementation. It states availability of 99.5% uptime and first response to urgent issues within 4 business hours.
What it says
What this says
As at Fri 9 Oct 2026Proposal from Sophie Ling dated 28 May 2026 for the Starter tier at £22k annual subscription plus £6,000 implementation. It states availability of 99.5% uptime and first response to urgent issues within 4 business hours.
What it is: a version 1 proposal, marked Final, prepared by Sophie Ling, Account Executive. It offers Starter with four connectors (CRM, call recorder, email, helpdesk) and quotes £28k as the total for year one.
Commits: "First response to urgent issues: 4 business hours" and a service credit of 5% of one month's fee if availability falls below 99.5%. Nightly refresh is stated as complete by 07:00 each business day.
Unusual: all connectors are promised live within 4 weeks of go-live. The proposal is valid for 30 days from 28 May 2026, so it has lapsed on its own terms by the as-of date.
Not settled: the document is not an order form. It does not show whether the customer accepted, whether the security review happened, or whether an order form and MSA were signed.
As found in this document
As at Fri 9 Oct 2026- Price£22,000Source: the AI read of this record
- Annual subscription£22,000Source: the AI read of this record
- Implementation£6,000 one-off, 4 weeksSource: the AI read of this record
- First-year investment£28,000Source: the AI read of this record
- Year two onwards£22,000 annuallySource: the AI read of this record
- ConnectorsAll live within 4 weeks of go-liveSource: the AI read of this record
- Availability99.5% uptimeSource: the AI read of this record
- First response to urgent issues4 business hoursSource: the AI read of this record
- Nightly data refreshcomplete by 07:00 each business daySource: the AI read of this record
- Service credit5% of one month's fee if availability falls below 99.5%Source: the AI read of this record
- Proposal validity30 days from this dateSource: the AI read of this record
The document
Body
Stourleigh Logistics - Proposal
Status: Final Version: 1
Executive Summary
BG-Demo is a unified data layer that runs inside your own Snowflake account. Your teams ask questions instead of searching spreadsheets. All connectors live within four weeks.
Tier: Starter Annual subscription: £22k Implementation (4 weeks): £6,000 First-year investment: £28k
The Opportunity
Stourleigh Logistics manages customer interactions, dispatch and operations across multiple systems. Today your teams spend time reconciling CRM records, call data and operational logs by hand. BG-Demo consolidates that data so you can answer questions instantly.
Scope
Connectors (4)
- CRM
- Call recorder
- Helpdesk
All live within 4 weeks of go-live.
Users and Features
- 15 users (soft limit; grow to 40 with Growth tier)
- Chat: ask questions in natural language
- Search: find records and conversations across all connectors
- Pages: pre-built operational views
- Nightly data refresh complete by 07:00 each business day
Read the whole document (1,773 characters)
Support and SLA
- Availability: 99.5% uptime
- First response to urgent issues: 4 business hours
- Six-monthly check-in call
- Service credit: 5% of one month's fee if availability falls below 99.5%
Investment
| Item | Cost |
|---|---|
| Starter annual subscription | £22k |
| Implementation (one-off) | £6,000 |
| Total year one | £28k |
Year two onwards: £22k annually.
Next Steps
- Confirm your four connectors and data scope
- Security review (standard questionnaire)
- Order form and MSA signature
- Kick-off and 4-week implementation
Proposal valid for 30 days from this date.
Prepared by Sophie Ling Account Executive, BG-Demo 28 May 2026
Unusual terms
As at Fri 9 Oct 2026- All connectors live within 4 weeks of go-live
- Proposal valid for 30 days