What it says
What this says
As at Fri 9 Oct 2026Proposal (version 1, stored as final) for a Starter-tier B-Glass: £6,000 implementation and a £20k year 1 subscription, £26k total excluding VAT. It quotes 99.5% availability and a P1-type first response of 4 business hours.
What it is: a proposal from BG-Demo, with Lewis Kerr as contact, for a Starter tier brain over CRM, email and call data in the customer's Snowflake account. It is not an order form and is not signed.
Commits: "Implementation is a fixed, one-off fee due on signature" and the subscription is "payable upfront and renews annually". Term is "12 months from go-live", with "99.5% availability; support first response: 4 business hours".
Unusual: renewal is "With 30 days' notice", which is shorter than the 90-day renewal notice the CSM normally works to. Four connectors are named with no go-live date.
Not settled: the text does not show whether the customer accepted, nor any signature date. It says the order form and Master Service Agreement follow on approval, so the executed order form decides contracted terms.
As found in this document
As at Fri 9 Oct 2026- Price£25,500Source: the AI read of this record
- Implementation fee£6,000, a fixed, one-off fee due on signatureSource: the AI read of this record
- Year 1 subscription (Starter)£19,500, payable upfront and renews annuallySource: the AI read of this record
- Total contract value£25,500 (excluding VAT)Source: the AI read of this record
- Term12 months from go-liveSource: the AI read of this record
- RenewalWith 30 days' noticeSource: the AI read of this record
- Availability99.5%Source: the AI read of this record
- Support first response4 business hoursSource: the AI read of this record
- Implementation duration4 weeksSource: the AI read of this record
The document
Body
Stannard Vale Recruitment: B-Glass
Overview
This proposal sets out BG-Demo's implementation and subscription engagement with Stannard Vale Recruitment to build a B-Glass: an AI query layer over your CRM, email and call data, running inside your Snowflake account.
Scope
Tier: Starter
Included:
- One team
- Up to 15 users (soft limit)
- Four data connectors
- Pages, chat and search
- Six-monthly check-in
Implementation
Duration: 4 weeks
Activities:
- Requirements and data discovery
- Connector setup and configuration
- Testing and validation
- Go-live support and user training
Pricing
| Item | Amount (excluding VAT) |
|---|---|
| Implementation | £6,000 |
| Year 1 subscription (Starter) | £20k |
| Total contract value | £26k |
Implementation is a fixed, one-off fee due on signature. The annual subscription is payable upfront and renews annually.
Terms
- Subscription tier: Starter
- Term: 12 months from go-live
- Renewal: With 30 days' notice
- Service level: 99.5% availability; support first response: 4 business hours
Next Steps
Read the whole document (1,244 characters)
On approval, we will send the order form and Master Service Agreement for signature.
For questions, contact Lewis Kerr.
Unusual terms
As at Fri 9 Oct 2026- Renewal with 30 days' notice
- Term runs from go-live, not signature